Northwell Health 12+

Name: Northwell Health
Rating: 3.4 (217 reviews)
Author: Northwell Health INC

Northwell Health INC

- 3.4 • 217 calificaciones

- Gratis

Capturas de pantalla del iPhone

Descripción

Use our Northwell Health App to easily schedule and manage appointments—as well as pay bills, find doctors, access medical records and get directions. Simply download the app and create an account to get started.

Features include:

Create your profile and personalize your experience
• Tell us about yourself
• Update and view Northwell patient and insurance information
• Manage account settings and preferences
• Access FollowMyHealth® to view your medical records

Plan care with doctor profiles, reviews, insurance info and more
• Search for top doctors and facilities near you
• Read reviews from actual Northwell patients
• Get info on accepted insurance plans
• Find hours, locations and directions

Book and manage appointments on the go
• Schedule new appointments—for the times and locations you prefer
• Reschedule and cancel appointments
• View past and upcoming visits

Make payments in Northwell’s secure payment portal
• View and pay bills
• See payment history
• Find financial assistance
• Save a card on file for future use

Share your feedback
• Rate our app
• Leave comments and suggestions
• Share your great ideas
• Help us make the Northwell Health App even better for you

16 oct 2024

Versión 1.114.0

Thank you for choosing the Northwell Health app! We're continuously working behind the scenes to enhance your experience. This release includes bug fixes, design enhancements and other updates for a smoother app experience.

3.4 de 5

217 calificaciones

Account creation part not working

Although there is an interface to create an account within the app, I cannot create an account: after entering the personal info and click the create button, nothing happens, no error message, no warning, no nothin. Bad interface design.

I had to go to my computer to create the account. Then I can log in from the app to verify and use the app.

There should be a warning message that account creation is not working in the app.

Hi, thank you for download the Northwell Health app and providing feedback. We are sorry that you experienced an issue with creating your account. We will bring this feedback to our product team so they can investigate this further. Please feel free to email us AccountSupport@northwell.edu, or call us at (888) 321- DOCS option #3 to speak with one of our support members if you encounter an additional issue.

Great user experience

As a healthcare administrator, I’ve seen my share of apps varying in terms of user experience. Northwell Health app was an ease to set up and has a great user interface clearly with the end-user in mind. I also found the level of security to be high and feel that my health information will remain protected. I can already envision how this app can be used to improve the patient experience both in-person and for patients at home. Great job to all who worked on this app!

Hi Tugba, thanks for your feedback regarding your experience.

Disappointed caregiver

The app was working fine for the last year about a month ago could not see the appointments for my elderly mother contacted customer service tech-support. They’ve been working on it for two weeks still cannot resolved The problem. Does not work on windows operating system does not work on Apple operating system when you trying to take care of an elderly person that has a lot of appointments and things happen within the medical field that appointments are canceled. You need to stay on top of things. What’s the use of having an app when you can’t get accurate information not worth downloading the app.

Northwell Health INC, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.