Banking convenience in the palm of your hand.
Manage your accounts on the go with these enhanced features:
- Check balances
- Make remote deposits
- View transaction history
- Transfer funds
- Pay bills and review payments
- Make loan payments
- Locate ATMs and branches
This release provides you with a more optimal Mobile Banking experience including:
•Customization to “My Accounts” – choose which accounts you want to see and the order they will appear
•Option to “Remember My User ID” at login
•Detailed loan history – loan payments now include a breakdown of principal and interest
•Credit Card history – available now in account details
Ratings and ReviewsSee All
It’s a downgrade, not an upgrade!!
The online system including the mobile usage on the website was doing fine, wasn’t the best but this new upgrade is the worst interface with almost non-existent update. For heaven’s sake, please look at other FCU’s apps if you don’t know what and how to organize and settle on an acceptable standard of online and mobile application for NWFCU. Here is my personal tip... look at the app and the website of Bank of America or NIH federal credit union. NIHFCU is probably the smallest of the FCUs and used to operate out of antiquities that caused their bank a heavy loss of customers. A little over a year ago, they realized the causes of their fall down and have a breakthrough in a leading example of high tech, proficient and practical technology infrastructure. I can bet that NWFCU has a lot more financial resources to bringing its tech infrastructure up to the standard than them. “Listen to your customers and do something about it” - is the first lesson every business is taught lest you lose it all to others. I suggest it’s time to act upon it as well! I never write reviews but this is the first one I am doing as I couldn’t resist this unacceptable standard of app implemented by NWFCU. Please, do not bring the standard of this otherwise an excellent business operation that low.
Words cannot describe my pain..
I’ve been an iOS user for 10 years. This is the first review I’ve written on an app in the App Store—ever.
Words cannot eloquently describe the misery and desolation that is the NWFCU mobile application. I am genuinely not sure it could be made worse if they tried. I’m not going to mention the general user experience, because after all, this is 2018 and we’re still using 1’s and 0’s to program and design applications, right? My dog could honestly design a better interface by taking a dump and rolling around in it. But I digress. Let’s instead speak on general usability—that is, in fact, the sole purpose of any application, anywhere. It doesn’t work. The buttons are semi-responsive; the menu doesn’t pull up 80% of the time; and pulling up my transaction history requires Russel Crowe in a Beautiful Mind to decode the encryption to simply view my history.
All NWFCU members—next time you’re in a branch, take a look at the librarian-esque tellers behind the counter and imagine them designing this application. They can’t get any more vanilla than they currently are. They are the human embodiment of the manila folder.
Please, fellow members, heed my warning. Before you considering downloading this application, consider gouging your eyes out beforehand because that will, in fact, be significantly less painful.
Best of luck.
This is Now the Gonorrhea of Apps.
Did 1960 vomit all over this app?! Did the inventors of Atari come out of retirement to design this downgrade? What is HAPPENING here?? You had a sleek, easy-to-use interface with a fast, functional biometric entry point. Now you've got an overloaded, over complicated, extremely difficult to read and navigate situation that scares away more people than Stephen Hawking with a CDL. If I could find the designers of this "upgrade" I would salt their land and castrate their cattle if I didn't think it would only force them to continue moonlighting as software "developers." Alas, if our sheer anger and utter frustration as customers doesn't spark a reconsideration within the molecular depth of intelligence possessed by those responsible for this abomination of an app, we are willing to plead for mercy: For the love of all things Holy, we offer a Trinity of pleas: please please PLEASE return the previous version unto us!
With Family Sharing set up, up to six family members can use this app.