Description

Manage your trip with Norwegian on the move! Book flights, add Fast Track and other extras, keep track of your travel plans and get important updates about your trip – everything in one handy app.

* You’ll have all your travel documents in one easy-to-access spot – both tickets and boarding passes are stored in one handy travel folder
* Book flights directly from the travel assistant
* Add and keep track of trips that haven’t been booked with your profile
* Check in on the go – convenient and quick
* Add Fast Track and skip the queues through security – handy when you’re running late or when you just feel like spending your time on other things than standing in line
* Travelling with more bags than expected? The travel assistant lets you add extra checked bags easily
* Add seat reservations to your flights and make sure you get your favourite seat
* Get push notifications with up-to-the-minute info about your flights
* Automatic login for faster access to your information and for booking flights
* Travel archive with your previous flights
* Check if flights are on time with our flight status overview
* Offline access – your travel information’s always there when you need it
* Passbook support for your boarding passes when you’ve checked in online

Help us improve the app!
Got tips or suggestions on what we should improve or include in the travel assistant app? We’d be glad to hear from you. Contact us at travelassistant@norwegian.com

What’s New

Version 4.8.0

- Minor improvements and bug fixes

Ratings and Reviews

4.8 out of 5
7.4K Ratings

7.4K Ratings

JenneBot ,

Low fare seats super small for long flights!

The pluses:
> If your meals are included, they’re not bad. Have eaten regular, veggie, and vegan.
> If you wait for a sale, really good fares.
> Many non-stops from Oakland, my favorite airport.
> Excellent choice in free videos including new releases and oldies (who wouldn’t want to see Singing in the Rain again!
> On time.
> Good iPhone app.

The minuses:
> OMG the seats are so uncomfortable! I have flown 3-10hr flights, and I couldn’t sleep. The seat in front of you is in your lap when in recline mode and the people next to you spill over, even when they are skinny. When I stretch my legs, I touch the ankles of the person in front of me.
> The flight attendants basically just pass out your food, no eye contact, no welcome.
> No free pillows, blankets, or ear phones for video.

phaedrus poe ,

Does Almost Nothing

I downloaded this app in order to track the status of a recent trip to Europe. Almost none of the features in this app work. You can’t book a seat (which I already booked, but the status says I haven’t), you can’t change your meal, you can’t book your luggage, and you can’t even contact customer service for help.

I have booked three different flights on three separate budget carriers for this trip and the other two have none of these problems. I am already checked in to the other two legs with zero issues. Due to where I live there aren’t many carriers operating out of the nearest airport, but navigating through Norwegian’s app has rendered driving an extra two hours more convenient by comparison.

IHATENORWEGIAN ,

DO NOT FLY WITH NORWEGIAN AIRLINES!!!

Flew with them from Houston, lost both of my bags. One arrived week after, and it was broken, the other one arrived 2 months after, and it was also broken. After fighting with the company, and complaining, they refunded me with only 50€ for both broken bags. Also, I sent recipients for the stuff purchased while missing bag, and they did not refunded me at all. This company is a joke, not professional, and fraud!!!!
And not to forget to mention, they did not accept my cash payment at the airport for 2 bags, I could only pay with a card. This information was not written anywhere, and put me in unpleasant situation.
Will never travel with them again!! If I can I would rate this site negative!!!!!

Very angry customer

Information

Seller
Norwegian Air Shuttle ASA
Size
224.9 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Danish, Finnish, French, German, Norwegian Bokmål, Portuguese, Spanish, Swedish

Age Rating
Rated 4+
Copyright
© Norwegian Air Shuttle ASA
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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