NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local office.
This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates counties, at this time. If your district is not listed, check back soon to see if it has been added.
This App is NOT monitored for emergencies. You must contact your Social Services District office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, and Medicaid, a periodic report, or a recertification application.
DO NOT submit sensitive images, such as those containing HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your District in a manner OTHER THAN through this App, such as through U.S. Postal Service, in person or kiosk (if available) or fax machine.
In addition to English, Spanish, Arabic, Bengali, Chinese (Traditional), Korean, Russian, Haitian Creole, Yiddish, Italian and Polish this App is now available in French and Urdu.
Ratings and Reviews
Very easy to use
This app is a very convenient way to upload documents to the department of social services. Much easier than having to go to the department and submit them, which for people without transportation is a very big issue. My only suggestion would be to allow the submission of screenshots. Sometimes the information that you need to submit is in an app on your phone, and the taking of live shots requires either printing out the item and taking a photo or downloading the app onto a second device to take a photo of the original device. Not everyone has access to a printer or a second device.
This process seems easy enough, however if I have a quick question, there’s no option for a ‘chat message’. This option would save multiple time and resources in lieu of a phone call. The phone call issue to speak with a person is brutal (for all involved). I understand the office is very busy, but often it’s just a ‘quick’ question. I always appreciate the assistance from the office but often feel my simple question or a confirmation of something was a waste of their valuable time.
NYDOCSUBMIT App effectiveness
App is good save you a trip to the agency or having to mail all these docs in paper through mail. but I had to submit some docs that I already had on my pictures file or I downloaded from a web server and I couldn’t submit them . App doesn’t allow to browse on your phone file or picture files , you have to take live pictures of every doc you are submitting - nowadays a lot of things are paperless you go to the website and download a doc if you don’t have printer at home you need to go to library and print all paper doc then scan them to the app. Maybe update for the future will save a lot time and effort .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- New York State Office of Information Technology Services
- 156 MB
- Requires iOS 10.0 or later.
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Arabic, Bengali, French, Hebrew, Italian, Korean, Polish, Russian, Simplified Chinese, Spanish, Urdu
- Age Rating
- © New York State Office of Information Technology Services