Screenshots

Description

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local office to provide documents.

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local office to provide documents.

This App is available only to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Dutchess, Erie, Franklin, Fulton, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates counties at this time. If your district is not listed, check back soon to see if it has been added.

This App is NOT monitored for emergencies. You must contact your Social Services District office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, and Medicaid, a periodic report or a recertification application .

DO NOT submit sensitive images, such as those containing HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, provide it to your District in a manner OTHER THAN through this App, such as through U.S. Postal Service or in person.
This App is NOT monitored for emergencies. You must contact your Social Services District office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, and Medicaid, a periodic report or a recertification application .

DO NOT submit sensitive images, such as those containing HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, provide it to your District in a manner OTHER THAN through this App, such as through U.S. Postal Service or in person.

What’s New

Version 1.4.0

- Performance improvements and bug fixes applied. These updates are expected to resolve a potential issue with a small subset of mobile devices and the camera function of the app.
- Message added on capture screen to highlight to users that that the app should be used to capture one document at a time and to submit each one separately.
- App rating prompt added to request users rate the app after submissions are completed.
- Dark mode support added for iOS 13+.

Ratings and Reviews

4.8 out of 5
3.6K Ratings

3.6K Ratings

Nalis Sancerv ,

Great optional service

This is such a fast, convenient and safe way to submit any documents needed for our cases. I usually drop off my documents personally at the office since I don’t trust the mailing services with my personal documents. So now I won’t need to drive and still know the agency will receive my papers privately and securely.

lipwak ,

Getting there

I’ve used this app for several forms. It could use some improvement. On an iPad, the keyboard will block the next button. When submitting more than one photo, it remembers some of your info but not all. I shouldn’t have to type in the same info over and over again when it remembers other info. Also, it can’t accept pics from our camera roll so we have to take new pics of docs we may have already used with other forms. We also can’t see the pics we’ve submitted. They’re kept in the app but we can’t review and re-use them even in the app.

tikebookie ,

Upload documents

We should be able to upload documents that we have saved.
Most companies have apps that you can log into and download the information you need.

App Privacy

The developer, New York State Office of Information Technology Services, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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