NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local office.
This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates counties, at this time. If your district is not listed, check back soon to see if it has been added.
This App is NOT monitored for emergencies. You must contact your Social Services District office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, and Medicaid, a periodic report, or a recertification application.
DO NOT submit sensitive images, such as those containing HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your District in a manner OTHER THAN through this App, such as through U.S. Postal Service, in person or kiosk (if available) or fax machine.
In addition to English, Spanish, Arabic, Bengali, Chinese (Traditional), Korean, Russian, Haitian Creole and Yiddish, this App is now available in Italian and Polish.
Ratings and Reviews
Very easy to use
This app is a very convenient way to upload documents to the department of social services. Much easier than having to go to the department and submit them, which for people without transportation is a very big issue. My only suggestion would be to allow the submission of screenshots. Sometimes the information that you need to submit is in an app on your phone, and the taking of live shots requires either printing out the item and taking a photo or downloading the app onto a second device to take a photo of the original device. Not everyone has access to a printer or a second device.
Being able to provide documents.
If a client has a printed hard copy of a document then it can be taken via cell phone camera and uploaded.
However there needs to be another function. Should be able to use camera to access screenshots or documents not able to print for proof of verification and assist with sending all requested income and any other documents.
Hope this helps. It’s not efficient to only complete half a task.
I’ve used this app for several forms. It could use some improvement. On an iPad, the keyboard will block the next button. When submitting more than one photo, it remembers some of your info but not all. I shouldn’t have to type in the same info over and over again when it remembers other info. Also, it can’t accept pics from our camera roll so we have to take new pics of docs we may have already used with other forms. We also can’t see the pics we’ve submitted. They’re kept in the app but we can’t review and re-use them even in the app.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- New York State Office of Information Technology Services
- 151.6 MB
- Requires iOS 10.0 or later.
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Arabic, Bengali, French, Hebrew, Italian, Korean, Polish, Russian, Simplified Chinese, Spanish
- Age Rating
- © New York State Office of Information Technology Services