NZeTA 4+

NZ Electronic Travel Authority

Ministry of Business, Innovation and Employment

Designed for iPad

    • Free



NZeTA – Get it before you go

Download this free official New Zealand government app and use it to request your NZeTA and pay the IVL. The app is the fastest way to request an NZeTA and should take you less than 5 minutes.

You can use the app to scan your passport to upload your details and scan your credit or debit card for ease of payment. An NZeTA request costs NZD $17.

You can request and pay for up to 10 NZeTAs in one transaction for your family or group.

What are the NZeTA & IVL?

The NZeTA is a border security measure introduced by the New Zealand Government on 1 October 2019.

To find out more, visit the Immigration New Zealand website.
Most visitors coming to New Zealand must pay an International Visitor Conservation and Tourism Levy (IVL) of NZD $35. The IVL is a way for you to contribute directly to the tourism infrastructure you use and help protect the natural environment you enjoy during your stay in New Zealand. For more information on the IVL, visit this website

The Legal stuff

Immigration New Zealand (INZ) will use the information you provide in this app about yourself or others, including photographs, to assess NZeTA requests. Information may also be used to improve INZ’s services and administration of the Immigration Act 2009. See our privacy statement ( for more information about our handling of personal information and your rights. The use of this app is subject to our terms of use

It is your responsibility to ensure that to the best of your knowledge the information you provide via this app is accurate and that you answer the questions truthfully and correctly. The information will be retained and will become part of New Zealand immigration records. INZ may provide information to other agencies in New Zealand and overseas where such disclosure is required or permitted by the Privacy Act 1993, or otherwise required or permitted by law.

What’s New

Version 1.2.2

Over 400,000 travellers have now used this official New Zealand government app to successfully request their NZeTA.
The new version (1.2.1) allows you to check your NZeTA status even if you requested your NZeTA on a different device or via a different channel. You can now make multiple NZeTA requests from the same device without deleting previous requests and payment by American Express has been enabled.

Ratings and Reviews

1.9 out of 5
253 Ratings

253 Ratings

App not working. ,


I just want you to know the trouble we're having to see if you can advise some help. We are a family of 7 (with 5 small children) from the United States. We've been volunteering at a mission hospital in the highlands of Papua New Guinea for the past 5 weeks with limited email access, electricity etc... We had a planned layover in New Zealand Nov 7-12 on our way home. We booked and paid for an Air B&B in KatiKati, car rental etc...

After leaving the highlands and flying to the Port Moresby airport yesterday, we were unable to check into our flight to Brisbane and Auckland, we found about the new VISA waiver which went into place after we were already doing our mission work, and we were never notified. We had no idea. Unfortunately, we were not allowed on the flight, and we are now stuck with our young family in a very dangerous city.

Because this dilemma was not the airlines fault, we are paying for everything. Because we don't know when the NZ visas will be approved, we don't even have a departure ticket out of Papua New Guinea. I applied for my visa online yesterday and haven’t received approval. I tried this app, but every time I try to take a picture of my 2 year-old, it says “face not visualized.” We just want to get home with or without a layover in New Zealand. Could someone please help?

Derek and Amy Holmes and family (Elijah, Meredith, Cora, Reagan, and Silas)

CoyWan ,

Good luck taking a photo of your toddler

I spent a good amount of time trying my best to get a shot of my toddler. The process to take a photo has a delay, so your child may look for a moment, then look away, move, and just plain lose patience. If you decide to try again later, you have to start over again. The app doesn’t save any steps you complete. I’m very irritated that at least for small children, they don’t allow for an uploaded photo. At least allow photo uploads if the birthdate of the person puts them under 2 years old.

Both my wife’s application and mine were issued within 20 mins. It has been several hours now and my daughter’s still hasn’t been approved. I’m hoping I don’t have to go through this entire process again and have to pay the fees for my daughter again if they find the photo wasn’t to their standards. The shortcomings of their app should be on them.

Nypurchase ,

Worst app ever but here’s how we got it to work

This is the worst app I’ve ever used. It’s hard to believe it’s the official app for the NZ eta. As others have said it gives an unspecified error when you open it. I had multiple friends download the app and they all got the same error. However, a friend somehow figured out that if you repeatedly open and fully close out the app and click on the Retry button whenever it shows up over and over, you will finally get in. So we tried that and eventually got in as well. After that it took about 6 or 7 tries through the application process before we were able to get to the end without errors happening in the middle. We were finally able to submit our applications and receive confirmation emails. Hope that helps others get through the messed up process.

App Privacy

The developer, Ministry of Business, Innovation and Employment, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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