An Australian Government mobile application that you can use to lodge an Australian Electronic Travel Authority (ETA) application. The ETA allows eligible passport holders to travel to Australia for short-term stays for tourism or business visitor purposes.
See the Electronic Travel Authority website to find out more and check your eligibility to apply:
Support videos to assist with using the Australian ETA app are available as follows:
Scanning your passport:
Reading the eChip (USA passports):
Reading the eChip (Non-USA passports):
Taking a photo of yourself:
Please note that use of the Australian ETA App incurs a non-refundable service fee of $20.
This latest version contains a number of improvements and bug fixes.
Ratings and Reviews
App worked well for us. Not sure what our selfie pictures look like (no way to review) but our ETAs were granted within minutes of applying. We found 2 passport apps on the Apple app site where you can practice taking a photo of your passport data page and practice reading the chip on the back page of the passport. Wish they had added practice taking the selfie getting it set within the oval before it takes the picture automatically. It appears that many of the one star reviews are from countries other than the USA. Hope Australia can fix whatever the problem is. I think an online option would help those that don’t have technology skills using an app on a mobile phone.
Sort of works
1) The video instructions for US passport chip reading are incorrect. My family has a mix of the old/new style passports, and they all scanned on the front or inside cover, not the info page. 2) Reading the chip is super glitchy. It worked instantly on the 3rd try for each passport… so I think it’s a glitch rather than trying to get the chip read correctly.
3) How to handle minors is a mess, and there are zero instructions or resources available on what to do. There are no options to adjust it to a minor, so you have to fill it out as if they are an adult. And good look trying to get a small child to do the photo thing correctly. It took multiple tries with a 3 yr old, Im pretty sure it would be impossible with a kid younger than that.
Overall, this process took an hour to submit 4 visas for my family, with a lot of glitches. The old online process took about 10 min, so I would definitely say the app is a big step backwards. But we got our visas in the end, so it works.
Super easy to use
The app was a life saver after trying to use the online system and submitting photo after photo. If you can’t take a picture of your passport it will direct you to scan the chip with the app. This was slightly tricky. Basically just place your phone on your passport image and use the icon indicators at the top of the app which provides instructions on how to place your phone. For the selfi, sit in from of a white or light color clear wall and follow instructions. I received confirmation of my application being submitted in less than 5 minutes of submitting it through the app. Thank you developers who made this a much better process!
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Department of Home Affairs
- 195.2 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Age Rating
- © 2021 Department of Home Affairs
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