Octopus Energy 4+

Energy at your fingertips

Octopus Energy

    • 4.2 • 123 Ratings
    • Free

Screenshots

Description

Your Octopus account at your fingertips

Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Manage your payments
- Get help with your account

What’s New

Version 4.58.0

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.

Ratings and Reviews

4.2 out of 5
123 Ratings

123 Ratings

bhaywood081882 ,

Keeps Crashing

App keeps Crashing when trying to view my devices. Used to work, but need to fix!!!

Developer Response ,

Sorry to hear about this. Please could you update your app and try again? If this doesn't help please reach out at heretohelp@octopusenergy.com so we can connect you with the devices team. 🐙

Botanic Bleu ,

Security issue

I cannot find a way to sign out if my account using this new version of the app. This is a major security issue because my information is available whenever the app is opened. There is no way I can find to require logging in once the new app is downloaded.
I searched my iPhone settings, and I do not have automatic fill in passwords selected.
Even so, there is no visible way to sign out of my account.

Developer Response ,

Apologies for the inconvenience and cause for concern. This may have been an issue with an earlier version of the app, as you should certainly be able to log out. Please could you reach out at heretohelp@octopusenergy.com if you are still facing this problem? Grace 🐙

Matty - App ,

Over 3 months without refund after moving home

When I moved out of my house I had an account credit. It has been over 3 months and Octopus has still not refunded my account credit. I have sent multiple emails and phone calls and they still haven’t returned the money I am owed.

App Privacy

The developer, Octopus Energy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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