Octopus for Tourists 4+

Octopus Cards

    • 2.0 • 101 Ratings
    • Free

iPhone Screenshots

Description

Octopus on iPhone or Apple Watch simplifies the way you ride transport and shop in Hong Kong. Breeze through turnstiles or pay at retail outlets just by tapping your iPhone or Apple Watch on Octopus readers. No need to open an app or wake your device. Check your balance and skip queues by topping up using your favourite credit / debit card.

It is easy to get an Octopus before or after you arrive in Hong Kong. If you have an iPhone X or later, or Apple Watch Series 3 or later, simply download the Octopus App for Tourists to add a new Octopus. It is a breeze to check your balance and top up using your favourite credit card / debit card. If you already have a physical Octopus card, you can transfer it to your iPhone or Apple Watch easily.

With Octopus App for Tourists, you can:

- Add an Octopus Card to your iPhone or Apple Watch with just a few steps
- Top up anytime, anywhere, with your favourite non-Hong Kong issued Mastercard, UnionPay or Visa credit or debit cards
- Check the balance and spending records of your Octopus
- Apply for a refund of the deposit and remaining value on your Octopus before departing Hong Kong


For more details, please visit www.octopus.com.hk
Licence Number: SVF0001

What’s New

Version 1.2.3

User experience enhancements.

Ratings and Reviews

2.0 out of 5
101 Ratings

101 Ratings

Good day and bad day ,

Not working properly

Only worked for a day! Then started having problems to enter and exit. It seems like the gates do not recognize Octopus card in Apple Pay! Ask to use HK Octopus card to enter/exit. The customer service have have cleared some things and ask to try again. The first try still doesn't work. Back to the second time to clear it then work to enter. But next day has the same problems. So I canceled the Octopus app and back to the physical card.

blorgalorg ,

works just fine for me

i know lots of reviews have common experiences in app failure, but it’s working well for me after a day in HK so far, and i appreciate the convenience of use for both public transit and purchases in most places. before travel, i linked my credit card to the app and added a couple hundred HKD. i also added the card to my Apple Wallet before travel. and now that i’m here, it’s been working for me no problem. also no issues adding more funds as needed. i did experience concerns from the bank about the foreign transactions before i left, but it wasn’t a big deal to clear up and notify them of my travel.

whsu ,

It worked for me

I read so many of the recent reviews and was scared to try it, but I did anyways. It was easy to create a new card (I paid with an Apple Card via Apple Pay). Yes, their conversion rate is 6% worse but I’m used to “foreigner taxes” everywhere I go (especially at museums and famous tourist sights) and 6% is MUCH less than the 5-10X markup they charge in India. I found most businesses and restaurants accept international credit cards but there were a few that only accepted cash and Octopus. Paying at those locations was a piece of cake.

On my last day in Hong Kong, I needed to top up. That process was just as straightforward for me using the same payment method.

What I haven’t figured out is how to get the $50 HKD refund. I won’t be worrying about that as I know I’ll be going back later this year.

I only gave the app 4 stars since it is far from being a polished app. But it did its job for the 2 things I asked of it.

I wish you all good luck and hope it works for you too.

App Privacy

The developer, Octopus Cards, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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