Ohio Child Support

Name: Ohio Child Support
Rating: 1.8 (116 reviews)
Author: Ohio Department of Job and Family Services

商务

免费 · 专为 iPad 设计

116个评分
年龄

4+
岁
类别

商务
开发者

Ohio Department of Job and Family Services
语言

EN
英语
大小

167.1
MB

Ohio’s Child Support mobile app gives users secure and easy access to their child support case information anytime, anywhere. Users can: · Register to access child support case/order and account information · Make a payment by credit card or view instructions for making payments from your checking or savings account, either electronically or through the mail · Choose how to receive payments by enrolling in direct deposit or the Ohio child support debit card program · Review your payment history for the last 24 months · Receive payment notifications and alerts · View case details for your Ohio child support cases · View and update your personal information, including contact, employment, health insurance and child information · Contact your child support worker by safely and securely sending messages · Find your local child support agency information, including phone number, address, website and direction

评分及评论

1.8

满分 5 分

116 个评分

Password Field
2021/09/17

PMZ08
Please add either facial/finger print recognition, and/or “remember password” option in the app. Having to lookup/type the password every time is annoying/time consuming.Thank you for the feedback on the “additional actions” button in the top left corner to turn on “finger print/facial recognition” on. However, I am not seeing that in any of the options within that section.

开发者回复
We apologize for any confusion you may be experiencing. During the first login, users are asked if they want to establish touch ID for future logins. If you did not elect the option at that point, tap the menu option in the top left of the Home screen (3 lines), one of the options in the menu is 'Fingerprint Authentication' which will enable Touch ID for logins.
Password Field
2021/09/17

PMZ08

Please add either facial/finger print recognition, and/or “remember password” option in the app. Having to lookup/type the password every time is annoying/time consuming.Thank you for the feedback on the “additional actions” button in the top left corner to turn on “finger print/facial recognition” on. However, I am not seeing that in any of the options within that section.
开发者回复 2021/09/17
We apologize for any confusion you may be experiencing. During the first login, users are asked if they want to establish touch ID for future logins. If you did not elect the option at that point, tap the menu option in the top left of the Home screen (3 lines), one of the options in the menu is 'Fingerprint Authentication' which will enable Touch ID for logins.
Bugs and tweaks
2024/07/10

Topcops513
The functionality of the app as a whole is bad. But my main complaint is that for about 6 months or better now, there is some sort of glitch in payments. Every time I type the payment amount into the first screen, once redirected to the card information, the payment amount will not transfer into the payment amount. Even after I put the information in manually on the second screen. I can not continue at all. I’m not sure if the issue is within the app or the redirect web link but this has made it terribly difficult to make payments over the last few months. Thanks for listening.
Bugs and tweaks
2024/07/10

Topcops513

The functionality of the app as a whole is bad. But my main complaint is that for about 6 months or better now, there is some sort of glitch in payments. Every time I type the payment amount into the first screen, once redirected to the card information, the payment amount will not transfer into the payment amount. Even after I put the information in manually on the second screen. I can not continue at all. I’m not sure if the issue is within the app or the redirect web link but this has made it terribly difficult to make payments over the last few months. Thanks for listening.
Worst app ever developed
6月9日

JW@3
This app always has issues , constantly getting a error message saying try again later but later , same thing! Who developed this app anyway, a toddler? Takes 5 mins for each option/ page to load if it even loads. Theres NEVER an update available to fix ANYTHING . Child support needs to cancel the contract or DO NOT RENEW. Go with a different developer!!!! Unfortunately you cant give 0 stars or i would have
Worst app ever developed
6月9日

JW@3

This app always has issues , constantly getting a error message saying try again later but later , same thing! Who developed this app anyway, a toddler? Takes 5 mins for each option/ page to load if it even loads. Theres NEVER an update available to fix ANYTHING . Child support needs to cancel the contract or DO NOT RENEW. Go with a different developer!!!! Unfortunately you cant give 0 stars or i would have
Not functional
10月20日

k BFF fy j
I have been trying to access this app for over a month. I have gone through all of the steps, and it finally, finally accepted my login, then did the 2-step verification, and then I get an API error. I am unable to find any resource on how to get tech support for the app itself. I am able to use the web portal 1 out of 4 times due to different errors, but the app is completely unusable.
Not functional
10月20日

k BFF fy j

I have been trying to access this app for over a month. I have gone through all of the steps, and it finally, finally accepted my login, then did the 2-step verification, and then I get an API error. I am unable to find any resource on how to get tech support for the app itself. I am able to use the web portal 1 out of 4 times due to different errors, but the app is completely unusable.