Old National Mobile 4+

The app has been ok up until the weekends. Spending info doesn’t update fast enough and there’s not enough information even when it does. Oh, you have a pending transaction for $100? Well, you won’t know what you spent that on until Tuesday. All you get is a pending transaction and the amount spent; no time, no date, no info on where you spent that money. First Midwest Bank’s app had all of that info the second you swiped your card. Please add these features. Until then this app is a 1 star for me

I’m sooooo sick of ONB and all these glitches they have for various things. It’s been a nightmare ever since the changeover from FMB… literally one of the worst experiences of my life. It’s the ongoing, ever changing, constant issue of one thing after another.

This time, check deposit doesn’t work and hasn’t worked for at least three weeks now. As soon as you get to the point where you would normally take a picture to deposit a check, that’s where it happens. Tells you to rotate your camera. You rotate it. Tells you to rotate it again. Where? Back to my original position where you first told me to rotate it? Yes. And it doesn’t like any position you’re in. You never actually get to the point where you can take the pictures you want. Also kicks you out of going backwards so you have to kill the entire app, open it again, and go back into the check deposit just to start all over. It’s. Always. Something. And. I’m. Over. It.

When I use this app for a check deposit, it will not recognize that I have “rotated my device” in order to take a picture of my check. VERY inconvenient! Every once in a blue moon, after rotating it every which way, it will go to camera mode. Yesterday I had 2 checks to deposit. It was 6 minutes before I was able to snap a picture of my check. When I tried to deposit the other check, it was the same problem all over again. This time, the camera was never able to come into focus, and I was logged out automatically for inactivity. Also, when there is a pending transaction, it does not list the vendor. If I don’t recognize the amount it panics me, as I have had my account compromised before. NOT a good feeling.