Omadi Towing 4+

On my iPhone 8 no problem but now I have an iPhone 11 max a better phone but my photos won’t upload to the server and I have to constantly email them to my dispatch for them to upload from their computer. Unacceptable

Hi David. We'll try and get a hold of you to see what we can do to help. In the meantime, please call 801-800-8250 x3 or email support@omadi.com so that we can get some more information from you and figure out what's going on. Thanks.

For the last few weeks during login, it gets to a certain point and closes out. I go back in and it starts over with “Updating Forms.” Gets to that point again and out it goes. I reset data and same thing. Delete and reinstall app, same thing. After many attempts it finally allows me to log in.

We are very sorry to hear that the app is giving you difficulties, and we want to do whatever we can to help resolve the issues. We have put together a knowledge base article that talks about the steps we are taking to improve the mobile app, as well as the information we need in order to properly look into the problem. You can read that article here: https://bit.ly/2ZolPQD. Please reach out to us at support@omadi.com, or by calling 801-800-8250 x3, at your earliest convenience.

Since photos seems to be a primary concern, we recommend changing a setting in the Omadi Towing app that saves the photos to your photo library. Instructions for doing that can be found here: https://desk.zoho.com/portal/omadimobilemanagement/kb/articles/save-photos-to-camera-automatically. We hope to hear from you soon.

Line item charges stopped generating since recent update, also pictures are getting chosen without me pickkng them. At this point I'd rather upload one picture at a time to avoid all these recent issues NO ONE IS ADDRESSING.

We're sorry to hear you’ve been experiencing these issues. Please contact us at support@omadi.com or 801-800-8250 x3 so we can get more information about the circumstances under which you experience the problems. Thank you for posting!