One to One Plus 4+
EduTek Solutions, LLC
-
- Free
Screenshots
Description
The One to One Plus app provides users with an easy way to access, update, and view data directly from their mobile device. Device assignment and collection to and from students, staff, or locations is simplified using the device’s camera as a barcode scanner. Staff members can quickly submit ticket requests, while technicians can update notes, ticket types, ticket status and more for help desk tickets directly from the app.
What’s New
Version 2.0.143
Fixes for recent API update, as well as adding the ability to exclude field values from searches throughout the app.
Ratings and Reviews
More IT level functionality
Unfortunately I downloaded this expecting a full replication of the web portal, just on iPadOS, since I can’t access the web portal through safari on iPad. This app has VERY limited functionality for IT Support, to view a ticket you would first need to log in with a desktop/laptop, assign yourself a ticket, then resume using the app to view close or edit the ticket. Make all tickets viewable by site in the app!
Ticket Notifications
Can we please get the app to send notifications when tickets are received?
Not able to login w/ Microsoft
I cannot log in with my Microsoft credentials. I have the latest version as well as all iOS updates.
When I press to sign in with Microsoft, nothing happens.
App Privacy
The developer, EduTek Solutions, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- EduTek Solutions, LLC
- Size
- 18.4 MB
- Category
- Education
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 EduTek Solutions, LLC
- Price
- Free