Onebox® – business phone app 4+

This app is a giant step along the way to perfection. Finally, we have a useful and reliable adjunct to the extemely useful Onebox service.

This can all be summarized by one short phrase: It work!! Also, it's pretty well thought out--the menu at the top of the inbox allowing you to choose among voice, fax, and texts; the way you can choose a recent call and using simple finger taps respond with a voice call and a text message; the option to override your forwarding schedule and enter a new phone number to route calls to.

Lots of signs of response to customer needs in this upgrade. For that, a sincere thank you and keep up the good work.

The Onebox app FINALLY had an update, this week, after two years and even included notification features through your IPhone, (i.e. badge, banners, lock screen), which, is something it never had before (not to be confused with the "forward notifications" option that Onebox already has, which, isn't as organized and practical as these new notification features are). However, after downloading the update, the notifications failed to work. After trying everything possible, to test if they are working, I phoned Onebox customer service. After a half hour phone call, I was able to decipher, from what they told me, that this is not Apple's fault, rather, the Onebox system itself has not caught up with the app yet. There are still a couple of features I'd love the app to have, with notifications being at the top of my list. I hope they add these features soon, as this app has great potential to completely satisfy everything you'd need in a phone system.

I rarely write reviews but my experience with this app has been absolutely horrible and tech support hasn’t been able to assist with resolving ANY issues.
The app doesn’t ring your phone, doesn’t handle scheduling as it’s setup to do. I’ve paid too much for too long for features I can’t use.
Even in my attempts to Port Out my number , their system is either not working or I have to call back so someone can help. I’ve been given conflicting information and I just want to be done with this company and service and keep my number.