OneTravel Flight & Hotel Deals 4+

This app or website saved me almost $10k because i was booking for a family trip and total of 13 passengers on the airline website was running at $2k per ticket and when an adv for this app popped up it said only $1.3k per ticket i was skeptical at first but called both airlines and they are familiar with this app and its legitimate so i went ahead and booked them for almost half the cost with the same airlines but take off was one day earlier and it wasn't available on both airlines website anyway . Thanks Onetravel team

Thanks for the feedback! We're glad you're having a positive booking experience with our app. --All the best, OneTravel Team

I booked through what I thought was the airline. Ended up with Travel One/Cheap airfare. Conversation very difficult. Then once cancelled I received an email that said cancellation was not complete until a final step with “otp-onetime password” was made. Through the app, I chatted with someone who said they could see it was cancelled by my confirmation #. I questioned was the additional step with otp not needed as suggested by their email. They then asked what the # was so to update. I gave it to them and then was asked if I needed anything else? I feel if I had just taken their word and not questioned the need for the “otp”. They would have in fact not cancelled My rez and by the time I realized this would have been told a ridiculous cancellation fee. Long story short- felt very scam like! Always deal directly with airline/hotel

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Hi llgg1122,
We are sorry to hear your frustration, and certainly want you to have the best possible experience booking with us. Please don't hesitate to contact us at feedback@onetravel.com, our customer experience representatives will be happy to help you! "

So, I was able to book an out of the country ticket and even purchased a travel insurance on the ticket just in case I was unable to make my flight. When I reached out to One Travel they told me that not only was I unable to cancel the ticket without penalty but that they would be charging me to make changes!!! Oh, it get better…. After an hour on the phone with them and getting charged a fee they told me that they were unable to make changes and that I would have to call the airlines myself!!!🤬🤬🤬 oh and that’s not all…. When I reached the airline they booked me threw, in order to change the itinerary, it was literally for another full price ticket!!!😤😤😤 So much for having a good rate on a flight!!! First and last time I will be using One travel to book a flight!!!! DO NOT RECOMMEND!!!

We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!