
OpenPhone: Second Phone Number 4+
Business calling and texting
OpenPhone Technologies Inc
-
- Free
- Offers In-App Purchases
Screenshots
Description
OpenPhone is the all-in-one phone system for teams. It comes with powerful calling, messaging, and a lightweight CRM, allowing you to more easily manage and respond to your customers or contacts.
Get a custom phone number (local area code or toll-free) or port your own, for unlimited talk & text, and powerful features to make your business stand out no matter where you are in the world. Plus, you can ensure your team is collaborating to deliver the best customer experience possible by working from a shared inbox. You can quickly scale your business phone system with OpenPhone, as you can get additional numbers for different departments and teammates as your company grows.
Unlimited calling to the US and Canada
Easily reach your contacts in either country for free.
Get up to speed on any conversation
No more jumping between different apps to piece conversations together. Call logs, call recordings, and transcribed voicemails appear alongside texts in one seamless conversation.
Help whenever you need it
We care deeply about you and your business. Along with an extensive Help center, we offer industry-leading customer support for when you need to get in touch. Just click on the help icon in-app for lightning fast, personalized support!
Keep your personal and professional life separate.
When you call or text customers in the app, they see your business phone number. When they call or text you, it's clear what's a business call, so you can choose when to work, when to relax, and always handle your customers with care
Try out for free on your existing smartphone and computer
Start calling and texting in as quick as one minute (yes really!) No hardware to buy or commitment needed: enjoy your 7-day free trial, and try out features such as:
-Integrations with HubSpot, Zapier, Salesforce, Slack, Google Contacts, and more
-Automatic and on-demand call recordings
-Voicemail Transcription: follow up with your contacts faster with voicemail to text transcripts
-Options to save time texting through auto-replies and snippets
-Business hours, phone menus, and other ways to deliver a professional phone presence
-Shared numbers to split responsibility for any incoming calls or texts
-Separate address book for all your OpenPhone contacts so your team has the context they need to delight customers
Enjoy unlimited talk and text, starting at $16.99/mo. Try 7 days of free service before you make any payments. There's no long-term contract needed, and you can cancel any time. (Prices are in US dollars, may vary in Canada.)
What are you waiting for? Download OpenPhone now and bring your business to the next level.
If you choose to subscribe to this service, your iTunes account will be charged at the end of your trial period. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period for $16.99 USD. Any unused portion of your free trial will be forfeited when you purchase a subscription. You can manage your subscription in iTunes.
Privacy: https://openphone.co/privacy
Terms of Service: https://openphone.co/terms
What’s New
Version 3.5.2
Greetings! We're excited to introduce the latest version of OpenPhone app, which includes several enhancements for a smoother experience, some delightful interface improvements, and a couple of fresh features:
* Apple Watch users can now enjoy incoming call notifications.
* Premium subscribers can access an AI-powered call summary and transcript.
* Conversations will no longer be marked as read without any user action.
* We've fixed an issue where deleting conversation drafts was occasionally not possible.
* We've made layout adjustments to improve the rendering of group conversations.
Ratings and Reviews
Mostly Amazing Communication Tool
OpenPhone’s abilities are amazing for my small business use! As a team, we are able to communicate more effectively with our clients and stay a lot more organized. We love that we can mark a text as unread, tag each other internally, mute calls on devices while having it still ring on others, etc. However, the desktop and mobile apps need improvement integrating between each other because sometimes we don’t receive activity notifications on all devices and when we brought this issue to tech support’s attention they said it wasn’t a priority to fix because the issue seemed isolated to our use. We’ve tried to troubleshoot to confirm if it’s user error or not and it seems to be a tech issue. If you are an OpenPhone user and are also experiencing this issue, please contact support so they can prioritize resolving it because it is a key feature. Also, our phone numbers are now coming up as Spam Likely on the caller ID even when we’ve followed all steps to be registered as a legitimate business with the FTC and we do not cold call prospects. I suspect it’s because we are using a VOIP. Lastly, like most communication tools, it’s imperative to have strong WiFi or cell service for phone calls because the quality can be choppy or delayed. Make sure you have this first before investing in any VOIP. Overall, we are satisfied but wish the above things would be resolved.
Developer Response ,
Hello there, this is Gordon, product lead at OpenPhone. I appreciate your time and detailed feedback as we work to improve our app, constantly.
Perfect for keeping US number while overseas
When I moved overseas about a month ago, I panicked when I realized it would be more complicated than I thought to keep my US phone number functional, which is something I had to do to be able to keep working remotely for my US-based small company. I quickly found out Google Voice would not be sufficient for my needs (I need calls and texts to come through live and need to be able to connect audio to sharing platforms like webex), but thankfully did some searching around and found OpenPhone. The customer service reps were super responsive in answering my many questions, and were patient as I went through several iterations of getting the right account numbers from my current carrier to port my number over. I also appreciated that I could port my number while already out of the country, as I know that’s not possible with Google Voice. So far, the app is working super well - good call quality, has no problem connecting to platforms like webex, etc. I am still working through the text function (it seems like I can text through the app, but then messages come to me through iMessage still - could be that I don’t have a local phone number yet), but that is less important to me than the ability to use my phone number seamlessly. Really looking forward to having this app for the next few years while I’m abroad and am so thankful I found it - would highly recommend it to anyone who needs to keep a US number functional while overseas!
Use it for my business- best thing ever!!
Love that it helps keep all my business calls/texts separate from my personal! Love the scheduled sent messages, love that if I’m out and about other employees can access and respond to customers if I can’t, also love that I can add a message for when someone calls in- it has helped eliminate spam calls and make my business look so professional! This has been soooo helpful! I have noticed that if my phone is open any calls coming in go straight to voicemail- like it won’t even ring it just tells me that I missed a call and then moments later alerts me that I have a voicemail. But if my phone is locked then I will receive the call. I’ve also noticed that sometimes the scheduled text messages don’t actually send for when I’ve scheduled them. Example: I’ll type out a message and set to have it send in the morning but when morning comes the draft is no longer showing and nothing sent. Kind of annoying especially when it only does it sometimes. Those are the only things I am slightly annoyed by. But other than that this app is excellent!!
Developer Response ,
Hi there, thanks for reaching out. I'm happy to help you with this, sorry about the bad experience. Would you email me at support+vishal@openphone.co to let me know the phone number experiencing this issue? Thank you.
App Privacy
The developer, OpenPhone Technologies Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- OpenPhone Technologies Inc
- Size
- 70.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 OpenPhone Technologies Inc
- Price
- Free
- In-App Purchases
-
- Standard Plan $16.99
- Standard Plan - 2 Numbers $25.99
- Standard Plan - 3 Numbers $38.99
- Standard Plan - 5 Numbers $64.99
- Standard Plan - 4 Numbers $51.99
Supports
-
Siri
Get things done within this app using just your voice.