Optum Specialty Pharmacy 17+

Optum Inc.

    • 2.0 • 167 Ratings
    • Free



The Optum Specialty Pharmacy™ mobile app helps you take control of your prescriptions and treatment, wherever you are. It's there when you need it, whether you're looking for support or have a question about your prescription. With the app, you can save time managing your prescriptions, giving you more time to do the things you love.

Manage your prescriptions
• Request and schedule refills 
• Schedule delivery
• Track your order status

Keep your account up to date
• Save insurance and copay savings cards
• View and update account information, like shipping addresses
• Make payments
• View claims history

Optimize your treatment
• Manage your allergies, health conditions and medications outside of Optum
•Complete self-assessments for our clinical management program
• Get live support from a clinical care team member or pharmacist

What’s New

Version 3.3.2

• Introduced new splash screen for the mobile app

• Bug fixes and user experience updates

• Support for latest versions of iOS

Thanks for using Optum Specialty!

Ratings and Reviews

2.0 out of 5
167 Ratings

167 Ratings

Crikex ,

Not a native app

This app in the past used to be usable. It is a web wrap app, not native to iOS hence the bad reviews. At this point I have to go through a web browser to make payments for my meds; I get errors if I try to use it through an iOS device. Ordering my meds works pretty well- but the experience is horrible. Trying to pick a date for a specific delivery is way easier on the browser. So fine to use if you are in a pinch; otherwise expect to get on a laptop or on the phone with customer service to correct errors if you use this app.

The Wherewithal ,

A Company That Could Not Care Less About Their App

IF you are fortunate enough to sign on on a day that the app actually works then you have the pleasure of realizing it’s really just a portal to their browser. Not a good portal, because that implies that at least it would be smooth when the website is working, which it also isn’t half the time. Then, IF you were able to get that far you might be lucky enough to see your prescriptions on file. Or, like me, your profile might just go missing every so often. Then, IF you were able to make it that far you get to find duplications of medications, duplications of shipping addresses, old addresses that you’ve asked to have removed many many times and more wonders like that. Lord knows there is also know way to manage your contact preferences with them. Either through the app or through calling I’ve been trying to get Optum Specialty to stop phoning me to tell me my refill was due, then to tell me had shipped, then to tell me it was about to be delivered and then again to tell me it had been delivered. I’ve been trying for nearly 7 years. It would appear this is impossible. All in all, I truly hate working with this Pharmacy both because of their app and their unwillingness to improve but my insurance forces me to use them so…here we are.

g33kch1k ,

Crappy app, crappy companyzz

This app is equally as bad as the crappy Rx coverage. When it first came out it sucked. Wouldn’t work at all. Always said that it didn’t recognize your Health Id. After an update (or two?), it worked & worked great. It was so easy!! Apparently they’ve updated it or done something to it, bc it’s back to sucking once again. If you can get the app to actually accept your log-in & pw, it now tells you “Our records indicate you don't have access to Optum Specialty Pharmacy.” Which of course I do & have had, for the past 8 years. Oh & the best part, IMO?? The optumrx specialty website is now doing the exact same thing..
One would think that money saved from shifting more costs of meds to the subscriber, that they could actually have an app, (or website), that would work.

I hate this company. OptumRx does not care about their subscribers, they are all about money, regardless if you can afford to take the medication that’s best for you or not.
If I could I would give a zero star rating.

App Privacy

The developer, Optum Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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