It’s horrible on windows 10,had to delete it twice but, on iOS it works flawlessly

Since the beginning, I’ve had trouble with this app. It disconnects constantly. Now it refuses to log me in. I contact support, but all I get back is a message to chat with them in their app. When I go to their app, regardless the time of day, they’re never available. What’s worse than no VPN? An unreliable VPN that gives you a false sense of security. I’ve asked for a refund according to this company’s trial policy. They ignored my requests. This is why you should use a credit card if you do choose to give this shady company a try—so you can initiate a dispute with your bank if the company refuses to honor its trial offer. Unethical and unreliable company. Stay far away.

After months of trying to email with the support team and having my tickets constantly closed after I had responded to a different email, different people messaging me the same thing to try even though I told them in a prior thread that I already tried it and it didn’t work, and outright lying to me that my issue was not a problem that other people had experienced, I can confirm that OVPN is a barely passable product with one of the worst customer experiences I have ever had the displeasure of interacting with.

I’ve been using OVPN for the better part of a decade now. In terms of security/privacy I would only put one other VPN on par, but their servers are slower and they no longer support port forwarding (OVPN does). The mobile app enforces a Wireguard connection (not that you’d probably want OpenVPN anyway) and otherwise has room for improvement.