Pacific Service CU 4+

Bank anywhere with PSCU mobile

Pacific Service Credit Union

Designed for iPad

    • 4.8 • 6K Ratings
    • Free

Screenshots

Description

Manage your Pacific Service CU accounts safely from anywhere using our mobile app. Pay people with Zelle®, view your balances, or pay bills all from your iPhone!

Welcome to Pacific Service CU mobile banking. With our mobile app, you can turn your smartphone into a mobile branch. With secure account access, you can verify balances, transfer money, deposit a check, or pay bills anytime from anywhere.

Features include:
Dashboard – Manage all of your accounts on the dashboard. View available funds, the progress of savings goals, upcoming payments, deposits and more all on one screen.
Card controls – If your debit or credit card is lost or misplaced, you can turn it off instantly to protect against fraudulent use.
Mobile loan application – Receive a loan decision in minutes.
Redeem rewards – View and redeem your Visa reward points.
Savings goal – Plan, manage and track your savings to reach your financial goals
Spending analysis – Get a snapshot of your monthly spending
Zelle® – Send and receive money to your friends and family

What’s New

Version 21.0.1

Welcome to our brand new state-of-the-art mobile banking experience where you can do everything you’ve been able to do and so much more.

Features include:
Dashboard – Manage all of your accounts on the dashboard. View available funds, the progress of savings goals, upcoming payments, deposits and more all on one screen.
Card controls – If your debit or credit card is lost or misplaced, you can turn it off instantly to protect against fraudulent use.
Mobile loan application – Receive a loan decision in minutes.
Redeem rewards – View and redeem your Visa reward points.
Savings goal – Plan, manage and track your savings to reach your financial goals
Spending analysis – Get a snapshot of your monthly spending
Zelle® – Send and receive money to your friends and family

Ratings and Reviews

4.8 out of 5
6K Ratings

6K Ratings

Dr. Elizabeth A. Fears ,

Customer

Working with Pacific Service has been an amazing experience. Pacific Service financed 5 vehicles and we were able to pay 4 of them off. Additionally, Pacific Service refinanced our home, allowing us to pull equity and the process was simple. In closing, my husband and I were able to get a credit card with max amount that assisted in a dental procedure, which we are so grateful for. Thank you Pacific Service Credit Union for being amazing and helping us secure our financial goals.

Sincerely,
Dr. Elizabeth A. Fears

Developer Response ,

Hi Dr. Elizabeth A. Fears, We are so glad to hear of your positive experience at the credit union. We always aim to help our members with their financial obligations and make it as easy as possible. Thank you for your continued membership!

GiannaAM ,

App Makes Transfers Easy but has a lot of Bugs

So this app makes checking my balance and transferring super convenient from my phone but I face a lot of issues.

For example I will click on a different tab in the app, like the Transfers tab and it’ll just stay on the home page for up to ten seconds until finally loading. And then when I start typing in the amount of money to transfer the whole page just goes white and then I can’t finish transferring anything. This happens often and closing the app and reopening it or restarting my phone doesn’t fix it.

I’ve also had cases of purchases I’ve made in person showing up in the app on the same day but showing the date as the next. For example I made a purchase in a grocery store around 9pm on October 30th. Right after I checked my balance and the purchase I made showed up, but said it was made October 31st. Little things like make it difficult to keep track of purchases and validity.

I love having access to my accounts from my phone but these issues make it frustrating to use.

Developer Response ,

Hi GiannaAm, Thank you for your feedback and we apologize for the inconvenience. Our Digital Services team is working around the clock to further improve our mobile app. If you are continuing to experience the slow loading within our app, please call a member service representative at (888) 858-6878. They will be able to assist with troubleshooting. Thank you! - Pacific Service CU

J DeMartini ,

Mobile App - User Friendly

The mobile app is user friendly. It’s forgiving in that it allows me to return funds I inadvertently transferred to the wrong account.

I enjoy features like viewing account balances without logging in as well as adding accounts from other institutions.

Every representative from counter service at branches to loan services has been extremely patient and helpful.

App Privacy

The developer, Pacific Service Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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