Palm Beach County Librar‪y‬ 17+

First of all, I love this app; I think it’s great that you can know when your checkouts are due and that you can place a hold by just opening an app (and not having to search on the web and try to find the right webpage to do so). However, I believe there are things that need to be improved. For example: sometimes when I open the app to check my checkouts and my holds, the app gets stuck, and it simply doesn’t show you the accurate information. If you could make an improvement there, it would be really awesome!

I am an avid reader, and enjoy the convenience of this app. When certain books are not available on the shelves, I always have access to an ebook version of it. It’s nice that there is a virtual copy of your library card barcode as well, but it does not seem to be usable at the self-check out station. I like that I can search on the app versus accessing the website.

This is the best you can do? I used Overdrive for years and loved it. This app is awful! A search returns results for books in formats I’m not looking for: hardcover, audio. What? It’s an app for e-books! Why show me hard copy books!
Ok, so there’s a filter option. Yay! Oh wait. It has to be reset before every single search.
FAQ? Clicking on them reveals...well. Nothing.
Also, children’s books? Young adult? There doesn’t appear to be a way to filter out all the things I don’t want to see.
Is anyone actually using this?