Paramount‪+‬ 12+

This app is great for watching movies but for the non ad free version of this app trying to watch a *show* has become almost impossible. And I understand ads, we’ve all tried multiple streaming services that run ads it’s been fine but this is Overboard when it comes to shows. I go to watch, I watch 5-7 mins of ads, to watch 5 mins of my show only to watch 5-7 minutes of ads and then even more ads at the end. Forget binge watching btw because you’ll be watching at least 10 mins of ads between each episode. During the episode there must be at least 4 ad breaks for a 20 minute episode maybe more, and they aren’t short either, plus they are the same ones over and over and over. It’s quite frustrating. Even though I don’t pay for “ad free” which I hear still has ads in it, I still pay, and the shows I click on should at least be *watchable* but I can’t tell you how many times I’ve given up watching a show due to how many repetitive ads there are in it. Would love if you guys could chill out on the ads just a little bit please and just place them better in the episode because really if you can have people binge watch shows then more people are likely to see the commercials you have in the show? Thank you.

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A couple of weeks I downloaded the app because according to them, I wouldn’t need to subscribe since i have showtime in cable tv package. So I proceeded to download the app and in the app it asked me to link my cable TV subscription. I have AT&T U-verse with all the premium included so I proceeded to link my subscription and I was able to enjoy it immediately. Fast forward to a month later my dad who in his 60’s who uses a lot of these apps was telling me that he can’t access Paramount+ because it’s asking to sign up for a plan so I proceeded to login onto the Paramount + app on my phone and indeed it was asking me if I if I want to watch some free episodes or choose a plan. Nowhere in the app would it let me go into my account and re-link my TV provider credentials. I had to use my laptop to login and from there select my account settings and re-link the account with my TV login credentials. That is ridiculous, why would you make it so hard for us to relink our account credentials but so easy to choose a plan and pay either annually as the default option or select monthly. I feel that they are trying to take advantage of us and make us pay when we already have access to it. Please update your app to make it easy for us to link our account with the TV provider credentials or better yet set it once and forget it. I don’t understand why do we need to do it every so often?

Hi! We’re sorry to hear you’re having issues with the Paramount+ app. Our Customer Support team is happy to help at https://help.paramountplus.com/s/contact-us. Keep us posted if things improve!

I only have 3 shows I watch on Paramount plus. When the commercials come on it freezes and eventually it will tell me “Something went wrong. Please try again later”. When I do try again later and maybe a couple weeks or months later it does the same thing. I haven’t been able to finish Season 4 of FBI and now Season 5 is coming out soon as well as a new season of Seal Team. However, I have found a way to override the glitch by accessing the Paramount + app through my husbands Play Station 5 . There has been a lot of compromise/arguments between who gets the PS5 this past year. I do not want to entertain that any longer especially when Paramount + is supposed to be entertaining me. We only have ONE PS5. Please fix this issue before this ends in a divorce… and I’m not talking about me and my husband.. I’ve tried and tried again so many times and I have exhausted all my trying with you. I hate to have to bring up the D word but I need the same amount of effort I have been putting into Paramount+ reciprocated. Not only have you exhausted my time and effort but also most importantly my money. Please reach out to your local geek squad to get this situation under control before the new seasons come out.

2 stars for good tv shows

Minus 3 stars for for not being able to watch them in the family room, compromise/arguments for the PS5, all the trying and money.

Hi! We're sorry to hear about your experience and we'd like to make this right. Please contact our Customer Support team at https://help.paramountplus.com/s/contact-us or visit help.paramountplus.com. Hope to hear from you soon!