Patient Hub by Brightree 12+

Brightree

Designed for iPad

    • 2.0 • 53 Ratings
    • Free

Screenshots

Description

Stay in touch with your Home Medical Equipment Provider with our simple and easy to use mobile app. Ask your equipment or medical supply provider if they use Patient Hub by Brightree™ and ask them to send you a registration link.

· You can send secure messages to your provider and get answers right through the app. No more waiting on the phone.
· Get appointment reminders, delivery notifications, even shipment tracking numbers as soon as they are assigned.
· Check your resupply eligibility and create orders from the app*

*Your Medical Equipment Provider must have this feature enabled.

What’s New

Version 1.3.5

Thanks for using the Patient Hub app! We're constantly making enhancements to our app to improve performance, security and reliability. Stay up-to-date with the latest version for the best experience.

Ratings and Reviews

2.0 out of 5
53 Ratings

53 Ratings

Red in the triad ,

Website usage

Went to register on this app had trouble with putting in password and finally had to change what i had put in to another password and it finally took. When i was all registered and was wanting to look at this app. There were no headers to help navigate around site at the end of the registration came up with a big block that said message. When i first clicked on it, a big Delete came up so i tapped it. Then i tapped again not knowing what would happen and it brought up several topics - things like:Billing, Scheduling, Orders, Clinical and Other. I have no idea what you’re supposed to do after that but this site is not user friendly from my view point and Ive used a lot of sites. It would be easier to have headers for these topics so that customers could click on them and choose what they need to do instead of guessing what to do when they sign on to your site.

Confused in the Triad

alr65 ,

Needs major work

This app never remembers me even when checking the boxes over and over again. The tutorial crap at the beginning is soooo slow and shows up even when I’ve used this app for almost a year. I HATE IT! If I could just click to get it to go away, that would be better. Especially when I just want to order supplies real quick. It’s so inconvenient. NOT user friendly when it comes to sending a message to provider or sleep tech. It only shows a portion of your message and then you can’t see what you’re writing. So annoying. Two stars because of ease of ordering when I finally get logged back in and get through all of the bull crap.

MarkVIguy ,

Terrible

App design is terrible. Does not let one sign out with recurrent FaceID sign in each time you try to sign out. Much less details on order history and supplies than what the website provides.
Also questionable privacy issues- asking for superfluous info. Needs a lot of work. Will likely delete this app from my device.

App Privacy

The developer, Brightree, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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