pCloud - Cloud Storage 4+

I really dislike how Apple requires iTunes to load your music on an iPhone. It’s clunky and slow. Just let us load music how we want to Apple. That’s where pCloud comes in. This service has been exactly what I was looking for! There’s a built in media player that allows you to create playlists of the music you own stored within your pCloud account. I can either stream that music or store the music files within those playlists locally in the pCloud app for offline listening.

I purchased the family lifetime plan providing 2 TB of storage which can be divided amongst a total of five people including yourself. I also added the lifetime crypto feature. Finally a cloud service where I can set the encryption key on certain files/folders so I know that only I have the key to decrypt the files in the event there was a breach.

While I can understand how some people are upset about losing files due to their account being closed out it is clearly stated your account will be closed if inactive for six months. That only applies to free accounts.

I normally leave good reviews or none at all but This is the worst service, worst company I have ever come across.
pCloud states that they will provide a refund if you are unsatisfied with the trial, but this is not the case. There is no way to cancel, the one representative they have corresponding with you is robotic and disregards your request to cancel and receive a full refund. The service is not at all what was expected, it does not meet my needs as represented in their service description. pCloud representative responds with “Sorry we cannot refund” Basically they don’t care about consumer needs and will be keeping my money anyways. This is a disappointing business practice from a company that will be storing your private files and photos. If they are not willing to provide a refund for something that doesn’t meet a consumer need, why would you trust them to keep your files secure and safe? I would never recommend pCloud to anyone. I don’t trust the site nor the app. It is uneasy to leave confidential documents on a site that doesn’t even stand behind their product. There are far better options from companies that also provide better consumer services. I had high hopes but was instead disappointed, I have lost money to this site and no service. Buyers BEWARE. There is no such thing as free here, you lose your data or your money, either way you are not in control of your own files.

I absolutely love pCloud. My issues are 99% operator error and lack of knowledge. The only true request I have right now is access to a password protected file. I have several, mostly Excel, that I’m unable to access from iPhone app when on the road. Laptop, absolutely no issue.

I have wondered how to crypto multiple folders with different passwords and saw in the review comments this is an option. I’ll find time to figure it out. I agreed with another reviewer re: changing password (I use Directory Opus vs File Explorer) yet the files can still be accessed via File Explorer. Again, may be operator error on my part as I use p: (pCloud) as if it’s my c: (local drive).

One last comment, I wish the Developers had time to comment on reviewers concerns/questions/comments as a few that were commented on already helped me and will help others. I believe in pCloud and don’t regret buying the lifetime subscription whatsoever.