This app was great when I downloaded it 6 months ago, I started a new program in school and just needed as easy to use for taking notes in class on the I-pad I bought for school. Like I said at first (the first 5 months or so) it worked great exactly what I needed. Then a few weeks ago some of the notes I would take on lectures started getting erased where I put them and getting moved to the first slide of the presentation. This was not a big deal and I thought it was just a small glitch until this week. I had a presentation with 100 slides and took notes on most slides. Then I open the app today and all the notes are covering the first slide not a single note was left anywhere else in the entire presentation and I have no way to make sense of any of the notes or know what they meant. I might fail my exam now because of this. Very disappointed in app that did work very very well when I downloaded it! Not sure what kind of “updates” were made but it really ruined my studying.

Update Update - They lied to me. They turned off the features again 30 days later. They claimed they had no record of my conversation and would not be grandfathering me in. It is a serious bait and switch. I’m an occasional user and if their pricing structure made any sense, I might even subscribe, but it’s ridiculously expensive and the updates are usually downgrades. They took a great app and completely screwed it up.Update - after speaking with their responsive support staff, they agreed to let me keep the features without the need of a subscription. I appreciate that they honored the original agreement and grandfathered me in. As I said in the original review, this is a great tool. One more step towards paperless! Original Review - This is a very comprehensive and integrated pdf editing tool. I have used it for over a year and it was my go-to for anything pdf related. I paid a flat fee when I purchased the app and thought it was a good value. With the last update the developer implemented a tiered subscription format ranging from $72/yr to $180/yr. WAY OVERPRICED...imo. In addition, I no longer had access to any of my features. I’ll just write off the flat fee I paid and move on to other, more reasonably priced apps. It’s really too bad, because I loved this platform.

This isn’t fully related to the app itself, more so for the actual website and company. In most cases for me, when I try to do “chat” support to ask a question via message chat, I never get a response or it’s automated and can not answer me. This was not the case with pdf filler, I am beyond satisfied with how quickly and responsive they are in their chat support. I had a stressful situation arise with my exam, I used pdf filler for, sending a blank to my professor rather than the filled out answers. I contacted them just to see if there was any way to view my time stamps in order to show my professor what had happened. I was hesitant using the chat support at first because of previous websites but who I spoke with responded within seconds and was able to help in any way they could. This made my situation 100 times less stressful and I am now interested in using pdf filler in the future. Highly recommend (:

Quite honestly I didn’t even know about the app until I saw a $103 charge in my bank account taken through PayPal. Obviously I went through my subscriptions and apps. When it didn’t appear in any of those I searched for the app and apparently have never downloaded it; more questions; went ahead and downloaded it to see if I even had an account through them, sure enough I did through my email. After going through the app a bit and seeing that there was not one iota of information input or stored in it, apart from the fact that it had been created, I reviewed their terms of service for cancellation. Long story short they state that absolutely no refund will be made and explicitly stated even if you only used the program seldom or not at all. For that reason I’d don’t attempt wasting time trying to get a refund and immediately deleted the app and account. All this to say, how does an app I’ve never heard of or downloaded have an account set up for me and charge me unknowingly $100, if it’s through some third party affiliate that uses your program then this company needs to address that issue so as not to scam anyone else in this way!