PetCoach by Petco 4+

Ask a Vet 24x7

PETCO Animal Supplies Stores, Inc.

    • 4.6 • 218 Ratings
    • Free



PetCoach is the leading source of trusted veterinary advice. Ask questions about your pet's health, nutrition, behavior, or any other topic, and obtain timely answers from verified veterinarians and other pet experts.


- Reliable: Obtain direct advice from certified US veterinarians, dog trainers, pet nutritionists and other experts.

- Convenient: Ask a vet anywhere, anytime.

- Immediate: We might already have your answer! Before submitting your question, try searching among our thousands of pet-related questions and answers.

- Clear all your doubts: Learn how to potty train your puppy, stop your cat's itching and scratching, obtain a second opinion about your dog's nutrition, discover how to prevent fleas and name it!

- For every pet: Whether you own a Labrador Retriever, a Pug, an American Shorthair cat, a guinea pig or a pony, PetCoach experts can help you.

- Your trusted source of information: Additionally, PetCoach contains hundreds of vet-authored articles about pet health, behavior, nutrition and care. Learn why your dog eats grass, what your kitten’s meowing means, or which common foods are poisonous to your pet.

Have any questions or ideas on how to improve PetCoach? Let us know your feedback at

PetCoach is a service that provides answers to everyday questions about your pet's wellness, but it is not a substitute for in-office exams or for regular veterinary care. Veterinarians on PetCoach do not provide diagnosis or prescribe medications. If you think your dog, cat or any other pet presents a serious medical condition or requires urgent care, please contact your local veterinary hospital immediately.

PetCoach is a Petco company.

What’s New

Version 2.10.11

- Bug fixes
- Accessibilities issue fixes

Ratings and Reviews

4.6 out of 5
218 Ratings

218 Ratings

January Yang ,

Thank you

I’m a Chinese, have four cats who are all over 10 years old. Taking cats to see the vet is frustrated here cause I don’t really know which place is good enough and stick to the good quality. Usually we cat persons recommend good vet to each other based on the limited experiences we had and that’s it. No regulation to maintain a good quality for these pet hospitals and many of them overcharge or do harm to your pets without a blink.

Two of my cats have some minor issues at the beginning of this year. I took them to a vet nearby to do the annual body examinations and the vet there couldn’t make any diagnose but still charged my quite a lot of money.
I tried other place where one of the cats did the tumor removed surgery two years ago but they still couldn’t find what’s wrong.
And that’s when I started to search for apps that could help me get some guidance before taking my chance.

Anyway, just wanna get this off my chest cause I’ve been really anxious and frustrated with all these issues for several months.
The vets on Pet Coach replies my question with good enough guidance that I won’t be very lost when I take my cats to see the vet next time.
I’ve mentioned this app on the Chinese social media I use and hope this would help more cat persons in China.

Good luck with all the animal lovers.

Developer Response ,

Thank you so much for sharing your experience and leaving such a great review. We're extremely glad to know we were helpful to you and your cats, and really look forward to continue helping you in the future. Xièxiè!

JaceyS ,

Like the idea!

I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is.

My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response.

App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!

SammyTee2Cee ,

Good for the Price

The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation.
I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again

App Privacy

The developer, PETCO Animal Supplies Stores, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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