PetExec Mobile 12+

Multiple facilities in my area use this app and there’s no way to switch between them, which makes this app completely useless

Hi Taterinvader, There is a way for you to use the app with multiple locations. You have to set a separate username for each account. Please reach out to your pet facilities to help you with your usernames and passwords.

Terrible app. Maybe it was good in like 2008 when it was made for the first version of iPhone but it is extremely unintuitive and difficult to use by today’s standards and is several years (decades even) behind in terms of scheduling and communication technology that we are all used to. The app constantly crashes or refreshes, undoing work I’ve started, and has no option for push notifications or other reminders about upcoming appointments. Appointments have to be made individually (manually go into every date I want and add the appointment, then wait for refresh, scroll to the next date, do it again) instead of being able to book “every Friday from now until x date”. There is no way to see if a day is fully booked without manually trying to book it and having it fail. There is no way to know when there was a cancellation that made your target date available. I guess it’s probably cheap for my provider to use, but man I wish they’d choose a different app (or that the developers of this app would just make it functional). I hope they shop around when their contract is up because this is awful.

Hi atkw35, I would like to make sure you have the current version of the app on your phone. 1.4.2. If you pet facility is subscribed to the app, you should be able to sign in and create appointments and also receive push notifications, if they have them enabled. Some functionality is based on whether the pet facility chooses to enable it. Please contact them with your concerns and they can trouble shoot with us in customer support!

This app is so bad. I wish it were good, truly, but it's too buggy. Sign-up was a disaster. After many emails I got set up but the app frequently crashes when trying to book services. Basically useless in this state.

Looks-wise looks like a 9th grader art project. Terrible color contrast, poor padding, overall junk in the craft regard too.

Hi, Thank you for your review. We are aware of the issues and the PetExec team has updates to the app on our 2024 roadmap. We appreciate your reaching out and stay tuned for updates!