PetExec Mobile 12+

Can’t switch location

Multiple facilities in my area use this app and there’s no way to switch between them, which makes this app completely useless

Developer Response ,

Hi Taterinvader, There is a way for you to use the app with multiple locations. You have to set a separate username for each account. Please reach out to your pet facilities to help you with your usernames and passwords.

Absolute trash

Terrible app. Maybe it was good in like 2008 when it was made for the first version of iPhone but it is extremely unintuitive and difficult to use by today’s standards and is several years (decades even) behind in terms of scheduling and communication technology that we are all used to. The app constantly crashes or refreshes, undoing work I’ve started, and has no option for push notifications or other reminders about upcoming appointments. Appointments have to be made individually (manually go into every date I want and add the appointment, then wait for refresh, scroll to the next date, do it again) instead of being able to book “every Friday from now until x date”. There is no way to see if a day is fully booked without manually trying to book it and having it fail. There is no way to know when there was a cancellation that made your target date available. I guess it’s probably cheap for my provider to use, but man I wish they’d choose a different app (or that the developers of this app would just make it functional). I hope they shop around when their contract is up because this is awful.

Developer Response ,

Hi atkw35, I would like to make sure you have the current version of the app on your phone. 1.4.2. If you pet facility is subscribed to the app, you should be able to sign in and create appointments and also receive push notifications, if they have them enabled. Some functionality is based on whether the pet facility chooses to enable it. Please contact them with your concerns and they can trouble shoot with us in customer support!

Easy to use

I like to request boarding services thru the app. Its very easy. 1) It does glitch sometimes. Mostly when I modify a boarding when those days are sold out and I have shortened the boarding stay. Even though I already have a reservation, when I shorten the stay it won’t let me because its a booked week, but I already have it booked. It says I have to call. 2) just chcked the app today - the “Modify Boarding” option is gone. Why? What happened?
Otherwise, its useful. Thanks