Petivity 4+

Mostly accurate life saver

I’ve had 3 of these for under 2 weeks for my 2 cats. I have a cat with cystitis and this let us get a handle on when he is going and we took him the vet after multiple days of not urinating to intervene for a serious medical issue.

It is mostly accurate after the training. I use a security camera so I can be sure it is logging the correct cat. It entirely missed one cat’s urination without even showing an “entered” event and there is no way to manually add an event. It also mistakenly marked a single visit with urination and defection as only urination, but that is an understandable difficult situation.

The weight recorded is sometimes wildly inaccurate showing my 16 pound cat weighing 4 or 10 pounds. I have leveled them and followed all the setup directions.

The only options are sign in with google or apple, but creating an account would be preferred. There is no way to share the login with a family member.

It would be better if it would provide insight into long times spent in the litter box indicative of straining. It would also be good to see notice of “enterered” events where the cat gives up and leaves without using the box, as opposed to just checking out the boxes and then deciding right after to use a different box.

Hate the new update

I used to be able to click and edit the events directly in the timeline and now I have to do it on the list view which keeps refreshing every time back to the top. I have to keep scrolling back down to where I was and it’s very confusing and a waste of my time! I don’t see why they got rid of the timeline edit option!!!!! Very bad update.
Also, it never gets my cats nor the events right so I always have to edit it.

Update: it’s still not getting my cats right, I have to rely on a camera and spend 20-30 minutes every few days fixing all the events. My biggest complaint besides for what’s written above, is that when the app gets the cat wrong but at least it guesses something, I can change both the cat and the event in one go, but when the app say “a cat”, all I can do is click on which cat it was and then I can’t go to the next page to edit the event as well (which the app gets wrong more than 50% of the time), it just sends me back to the main menu. So I have to wait for it to load, scroll down to the event and tap it again to also change the event. So dumb. I wish these things got fixed already, the scale was very expensive, it’d be great if it actually worked. The app creators shouldn’t rely on ai getting it correctly so updating events should be much much easier and quicker. ALSO! We should be able to create an event manually if the scale had a hiccup and didn’t record them which has happened in the past.

Developer Response ,

Thank you for reaching out and sharing your feedback. We want to make sure that you're getting accurate insights into your pets' health.
Please check that your monitor is set up correctly, leaving at least a 1” clearance around the box, ensuring your litterbox is 16” x 21” or smaller for best results and centered on the monitor and on a hard, flat surface. If you’re using a mat or placing the monitor on carpeting, raise the adjustable feet to the highest level to ensure the bottom of the monitor is not touching the carpet, mat or other flooring surface. All four feet of the monitor need to be on the same surface.​
A great rule of thumb is to also check your monitor regularly to ensure it is balanced. While your litter box is off the monitor, press each corner separately to test for any movement. Raise the adjustable feet to the highest level to eliminate any movement.​
Another factor that could impact data is whether your cat has some unique litterbox behaviors which can make it more challenging to get a true weight.​
If you are still experiencing weight discrepancies, please contact us directly at 866-979-2477, 8:00 am – 5:00 pm, 7-days a week, CT, or via email at support@petivity.com and share the serial number of your monitor (beginning with LT___) as well as the name of the retailer where you purchased your monitor, so we can provide further assistance. Additionally, feel free to share any photos of your set-up too to help us with our troubleshooting. We’re always here for you. – Your Petivity Team​

Good device for keeping tabs on your cats weight and litter box usage.

Update(14-Aug-24): The manufacturer released an update that greatly helped with the problem of forgetting which cat is which. It now is a much better experience. I changed my rating from two to five stars Original Review: I have two cats, one weighing around 10.5 lbs and the other around 14.5 lbs so you think it would be able to tell them apart. While the Petivity device itself is great, the app has some significant issues. The app often confuses my cats, leading to incorrect alerts. For example, I'll receive notifications saying a cat hasn't used the litter box in days, but this is only because the app has reverted back into learning mode and can’t tell which cat is which. Even after I manually update the events to correct this, the alert persists, and the reporting remains inaccurate. This makes it difficult to rely on the app for accurate monitoring.

Developer Response ,

Thank you for following up to share your updated review. We're grateful to have you and your two cats as a part of the Petivity family and it is wonderful to hear you have seen positive changes. If there is ever anything we can help you with, please feel free to contact us directly at 866-979-2477, 8:00 am – 5:00 pm, 7-days a week, CT, or via email at support@petivity.com so we may further assist. We’re always here for you and your cats. – Your Petivity Team