Shanghai Petkit Network Technology CO., LTD

    • 3.7 • 1.9K Ratings
    • Free

iPhone Screenshots


PETKIT Network Technology Co.,Ltd. is a high-tech company dedicated to designing and producing smart products for pets.

PETKIT was founded in 2013. We started with passion and have continued growing with strong products. The company has rapidly developed into one of the world's leading technology-engaged companies in the pet industry. Supported by our award-winning design and technology team, our goal is to provide elegant, sustainable, and cost-effective products and services.

PETKIT proudly provides products and services to over 30 countries all over the world, including the United States, Japan, France, Germany, Italy, and Spain. Built-in social network apps allow users in every part of the world to stay connected.


Our media team works closely with the media and social partners to solve issues regarding pets' life conditions. We aim to support with high-tech and healthy living styles for both humans and pets.

Press and Business Inquiries:
Distributors Inquiries:
Customer Service: (please allow 48 hrs for our customer service to reply your emails.)
Customer Service Phone: 800.664.0284 (9am-6pm CST Mon.-Fri.)

What’s New

Version 10.12.1

New upgrade, welcome to a new experience.

- If you have any questions, please email to, we will reply as soon as possible.

Ratings and Reviews

3.7 out of 5
1.9K Ratings

1.9K Ratings

hardtoreviewbcofnickname ,

Like it, wish there were a few minor tweaks

I feel like I should start with saying that I only use this with the Petkit litter box so know that I’m only reacting to that. The app is alright, pretty easy to use and looks nice. I wish it didn’t have a home page for all its other things and would just automatically open to my one device, but for people who have multiple things it’s good for them. Part of this review comes from the fact that when the litter box runs at night it wakes me up. There is an interval setting for it not to run, but it can only be set to up to two hours from the time you set it. My cat always uses the box around 4-5 am. Because of this, I’m having to remember to turn it off before I go to bed, which is annoying but also easy. I would like it if the app allowed for me to set a time period where it wouldn’t run based on clock time (say from 11 pm - 7 am) rather than only a two hour time limit from the time I set it.

susurin ,

Surprisingly Smooth to Use App

I’m a big fan of the mini feeder I have, and the app is great for setting up a feeding plan that’s as complicated or as simple as you’d like. It’s also nice to be able to dispense food remotely, say if you’re on vacation and you notice that your pet has finished up the food in their bowl and you suspect they need a bit more.

The app has a minimalist aesthetic and it is surprisingly easy to navigate. I have low expectations for a lot of the apps associated with Chinese electronics since often the instructions are written so poorly that they’re incomprehensible. This is def. not the case with this app. There are self-explanatory buttons and a pretty intuitive UI. There is still some clunky language in the FAQ/Instruction entries, but I’ve noticed that there are continuous improvements in the text as well as the UI to promote ease of use. It’s quite heartening to see a company actively trying to improve their product.

You can also use the app to set up reminders or walk checklists etc. I only have one cat, so a lot of the bells and whistles in the app remain unexplored… but eh. I’m very happy with the app and the feeder overall. It’s very helpful to know when food is running low, if the desiccant needs replacing, or when the feeder is running on back up power.

aristar84 ,

Convenient, Sleek

The app makes life easier. Especially when you’re using the electronic litterbox for the first time. It lets you know when litter is running low and the waste compartment is full. This is based on weight and sensors, so usually it may be a little earlier than when you may actually want to refill litter or change trashbag. But pretty easy to determine how many days works for your fur family. If you have multiple pets, the Puramax identifies which pet by weight so you can see who is using it - very helpful in the beginning of using a new electronic litterbox vs standard litterbox. There are so many smart settings you can control and adjust to your liking.
I really like how the app has the ability to add different devices- litterbox, feeder, water fountain. So you only need one app to control and check on functioning of it all. I like the extras - feeding amount guide based on weight and food type of your pet, pet walking goals, overall dashboard or “daily life” of your pet. The app is very easy to use. Sleek and I like the design of it where it shows a picture of your device highlighting features and the detailed history.

App Privacy

The developer, Shanghai Petkit Network Technology CO., LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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