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Description

PETKIT Network Technology Co.,Ltd. is a high-tech company dedicated to designing and producing smart products for pets.

PETKIT was founded in 2013. We started with passion and have continued growing with strong products. The company has rapidly developed into one of the world's leading technology-engaged companies in the pet industry. Supported by our award-winning design and technology team, our goal is to provide elegant, sustainable, and cost-effective products and services.

PETKIT proudly provides products and services to over 30 countries all over the world, including the United States, Japan, France, Germany, Italy, and Spain. Built-in social network apps allow users in every part of the world to stay connected.

CONTACT US

Our media team works closely with the media and social partners to solve issues regarding pets' life conditions. We aim to support with high-tech and healthy living styles for both humans and pets.

Press and Business Inquiries: info@petkit.com
Distributors Inquiries: sales@petkit.com
Customer Service: support@petkit.com (please allow 48 hrs for our customer service to reply your emails.)
Customer Service Phone: 800.664.0284 (9am-6pm CST Mon.-Fri.)

What’s New

Version 8.4.0

New upgrade, welcome to a new experience.

- If you have any questions, please email to support@petkit.com, we will reply as soon as possible.

Ratings and Reviews

3.8 out of 5
535 Ratings

535 Ratings

hardtoreviewbcofnickname ,

Like it, wish there were a few minor tweaks

I feel like I should start with saying that I only use this with the Petkit litter box so know that I’m only reacting to that. The app is alright, pretty easy to use and looks nice. I wish it didn’t have a home page for all its other things and would just automatically open to my one device, but for people who have multiple things it’s good for them. Part of this review comes from the fact that when the litter box runs at night it wakes me up. There is an interval setting for it not to run, but it can only be set to up to two hours from the time you set it. My cat always uses the box around 4-5 am. Because of this, I’m having to remember to turn it off before I go to bed, which is annoying but also easy. I would like it if the app allowed for me to set a time period where it wouldn’t run based on clock time (say from 11 pm - 7 am) rather than only a two hour time limit from the time I set it.

Ecliptic Soul ,

Good but limited flexibility

I recently updated my feeder to PETKIT specifically because it has an app and would allow me to feed my cat when I was out longer then expected. I like the app and it’s features. I think it works well however does not have enough flexibility. The app only allows you to have the same feeding times everyday. Your not allowed to have a different set ups on different days. For example Monday- Thursday I would like it to feed my cat majority of all of its meals and then Friday -Sunday only feed breakfast. It would even be helpful if there was a pause feature that would allow me to still have that same flexibility. Where it allows me to pause the lunch and mid dinner feedings while maintaining the settings however it only allows you to delete and I would have to recreate those settings again for the week. This app doesn’t completely meet my needs or allow me the same flexibility I would of liked as my other feeder. I do appreciate the the app feature that my other feeder didn’t have.

Josh-in-Denver ,

So far so good w/two issues

Minus 2 stars for two issues, but otherwise this is a good app. Issue #1 is having only pre-defined serving portions that are in fractions of a cup. This might seem convenient for some users, but my cat is picky about eating stale food and so I have to feed her frequently a little at a time. It’s also why I got a smart feeder. I am also trying to keep her weight down, and so precise portions are a must. Issue #2 is in the healthy feeding feature. Going through the form to add food nutrition and brand, everything works fine until it asks to upload a photo of the ingredients. At that point, the app freezes and I have to force quit. It’s a nice idea though and needs some additional work. I skipped adding a photo for now.

App Privacy

The developer, Shanghai Petkit Network Technology CO., LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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