Welcome to a better breed of pet insurance. Petplan offers the most comprehensive pet health coverage in one simple plan. With the Petplan app our pet parents can:
- Submit claims
- Manage your policy
- Submit paperwork & vet records
- Add pets to your policy
- Contact us
Thinking about joining the Petplan pack? Use our app to get a personalized quote in minutes!
Petplan knows every pet has unique needs, which is why we offer flexible coverage with a wide range of benefits and cover vet bills up to 90%. Our mission is to ensure happier, healthier lives for pets and peace of mind for their people. Because pets are family℠.
BECAUSE PETS ARE FAMILY is a service mark of Fetch, Inc.
Bug fixes and improvements
Ratings and ReviewsSee All
My 3 star review is solely about the app and not the company. I’ve had no claim/customer service issues and am perfectly content (I’ve used another carrier in the past).
App crashes immediately after it opens. This has been happening for a week now. I have updated the app and my phone. I called customer service to report. Rep didn’t seem to care about the app... she did want to help in any way possible.
This app is as bad as the insurance plan
Pet insurance has to be the worse scam honestly. They don’t help you solve issues and they just say we understand if you have to check other insurances once you spent so much money with them. This app shows how lazy this group is because pretty much this is the type of service you get all around and its barely 2 stars so people were nice here compared to what you actually receive after 2 yrs+ of being with them. Time to switch to a team that cares for our animals like Healthy Paws. I gave them so many chances to make this right and never hear back from them. I never seen any company neglect customers like this. Seriously we made this company what it is today and you would think they would care.. Na just auto pay on your credit card is all they care about after that you’re on your own.
App makes claim submission easy!
The app makes it so easy to upload claims and check on their progress. It is a much faster process than scanning and emailing documents or having to fill out forms. One of my dogs has an ongoing medical condition and, once the initial claim was approved, it has been simple to upload additional invoices to the same claim and have them paid quickly. When I submit a large amount of documents at once it can take a little while to complete the upload but otherwise the app is perfect.
With Family Sharing set up, up to six family members can use this app.