PG&E Report It 4+

Safer communities, together

Pacific Gas & Electric Company

Designed for iPhone

    • 3.2 • 16 Ratings
    • Free

iPhone Screenshots


PG&E Report It makes it easy to report non-emergency safety concerns related to PG&E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 30 days. Together, we can help keep our communities safe.

With the app, you can:
• Review examples of safety issues
• Submit a photo or video of a non-emergency safety concern
• See submissions made by others
• Get notified when your safety concern is under review or closed
• See PG&E’s findings about your concern and others

What’s New

Version 1.6.0

1. ADA Compliance fixes.
2. UI and other minor Bug fixes.
3. Performance improvements.

Ratings and Reviews

3.2 out of 5
16 Ratings

16 Ratings

Richard Re. ,

December 2021

It seems to work well enough. There is a waiting list on their website to get on before you download the app so you can log in fully.

Avid reader 123 ,

Just downloaded and it doesn’t appear to work

Kind of a sad statement of PG&E overall. I received their large flashy introduction to a new app. Saying this is part of their new and improved safety toolkit.

I downloaded it, launched the app, it brings up a map and places me on the map. Then immediately flashes you a message say there is an “error cannot connect to the server, try again later wIth an OK button”

If this is part of a safety toolkit (their words) for report and view critical problems then you would think they would make sure the app was bulletproof.

Developer Response ,

We're sorry that you experienced this. Our app had technical problems on September 27 and 28. The problem has been resolved, but if you continue to have issues using the app, please contact us at

Dry Camp ,

App hangs up, II

Just downloaded the app, won’t let me scroll down to acknowledge it’s a concern, but not an emergency.

What’s wrong with PG&E?

My neighbor’s oak tree dropped a limb and knocked out power to over 6,000 customers last Sunday. PG&E wouldn’t allow them to hire an arborist (too close to their lines) and they have been aware of the problem for months. Poor neighbors had no options, how expensive is it to do an emergency repair to the power lines and all the other utility lines???

Developer Response ,

We’re sorry that you experienced this issue. If you still have a safety concern, please call us at 1-800-743-5000.

We’d like to look into the problem you had with our app and would appreciate it if you could send details about your experience, including the type of iPhone you are using, to

App Privacy

The developer, Pacific Gas & Electric Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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