PINSTACK PERKS 4+

Frustrating

Why is there a 24 hr limit to add your receipt? Also, I’ve tried to add a receipt while bowling and it says it’s too early. I don’t understand the very small window to scan receipts. Very frustrating!

Application just doesn’t work

I purchased a rewards membership today and just learned that you have to provide your phone number in order to earn points (not clear why since you have to scan a receipt). Right after I downloaded it, I updated my profile info to add birthdays (by the way, Pinstack, why do you need my birth year in your CRM?) but I skipped the phone number because it wasn’t a required field. Now that I know I need to add it, every time I go in to modify my profile, the app crashes. I’ve restarted the application and my mobile device multiple times, but it still crashes. It’s asinine that I had to pay $20 and the most fundamental piece of the application causes it to crash. Save the time, save your money, and as an added benefit, don’t give this company your personal information.

Developer Response ,

Thank you for being an early PERKS Premium Member! We apologize for the first release glitches you experienced. We have corrected these glitches in recent updates and continue to monitor for any additional issues. Your phone number is your identifier on game kiosks. You will not receive a bar code to scan on kiosks, but your points will be automatically awarded overnight. If you continue to have any concerns or want to share additional feedback, please email pinstackperks@pinstackbowl.com and we will get back to you quickly. We appreciate your early feedback and hope that you find earning points fun and rewarding.

Bait you $10 to create account then want $20

I got here too pinstack and decided to create an account after seeing that you would get $10 play money if you created an account. Once I created account gave them all my personal information they then said the basic version did not get you the $10 of play and that you had to sign up and give them $20 to get the premium membership that then gave you the $10 credit for the first time you go. I think this is a classic bait and switch and is horrible.

Developer Response ,

We apologize for any confusion regarding the free and paid version of the PINSTACK PERKS app. With the free version of the app, you receive 1 point for every $4 spent in addition to a $5 certificate on your birthday. The premium (paid) membership does come with additional perks, but the free version allows you to rack up points without additional cost to you. Thank you!