pMD 4+

This app has saved us so many headaches when it comes to billing and communications. It is very easy to use and the team is very responsive when it comes to suggestions or improvements that can be added. Have recommended it to several colleagues with similar responses.

Thank you for the kind words! It means a lot to hear that pMD’s features and continual updates are making a real difference in your day-to-day workflow. If you ever have ideas for new functionality or ways we can streamline your experience even further, feel free to email us at support@pmd.com.

Both the app and the computer version are user-friendly and pretty self-explanatory. I have no complaints for either version with the exception of whenever I’m needing to add new diagnosis codes to a patient’s existing profiles/charges. For my particular job, multiple people enter charges on the same patient. If I try to enter diagnosis codes for a visit prior to (earlier than) the current date and time and or after a prior person’s entry, the diagnosis codes will not be saved for subsequent entries thereafter.
Basically, if somebody enters a charge for a patient today and I need to enter one for yesterday plus a few new codes, they won’t save for any subsequent entries after that. The codes only remain if entered on the most current date and time. Sounds slightly confusing, but other than that pMD is great.

Hello! Thank you for the feedback and review. We want to make sure we understand what you need here:

Lets say we have Patient A.
First, Provider 1 enters a visit for 09/15
Then, Provider 2 enters a visit for the day before, 09/14

Are you expecting that:
1) if Provider 2 enters a visit on 09/16, that the dx codes from the 09/14 will show?
or
2) The visit Provider 1 entered would update with the codes from 09/14?

Please reach out to us at support@pmd.com so we can better help you and understand this request! Feel CC Julia (jsakalus@pmd.com) who will be able to evaluate this.

I just downloaded this app for a new doctor that requires it. I was horrified to learn that an app that is supposed to HIPPA compliant requires patients to turn on notifications from the app in order to use it. That means if my phone is sitting out and my doctor sends a message anyone now knows I have a message from my doctor. While not huge the problem is this is completely unnecessary, and raises risks of larger breaches. I too am a healthcare provider, LCSW, so regularly use telemedicine with my clients and none of those require this. It makes me uncomfortable which is exactly what you don’t want for your patients. This is a bad app that should be avoided at all costs if you care about your patients.

Hello,

Thank you for your feedback; we take all concerns seriously and appreciate your perspective. We want to clarify that you are not required to accept notifications during setup. We apologize for any confusion caused by the wording on that page and are working to improve it in our upcoming release. You can deny notifications and still use the app.

Regarding your concern about message privacy, there are several options available to address this. Firstly, you can deny notifications as mentioned above. Additionally, in our app's settings under "Terms, Security, and Privacy," you can turn off the "Show Message Content in Notifications" setting to stay updated without revealing message content in notifications. For further privacy, you can adjust your device's settings in Apple's native settings to show previews only "When Unlocked" or "Never." Finally, you can disable notifications entirely from Apple's settings or set yourself as "Away" within the pMD app.

We want to assure you that our app is fully HIPAA compliant, and we are committed to maintaining the highest standards of security and privacy for our users.

We hope this information addresses your concerns, and you can choose an option that best suits your needs.

Thank you,
-pMD