Pocket Geek Home 4+

Assurant

    • 4.1 • 134 Ratings
    • Free

iPhone Screenshots

Description

No matter how many smart devices you have in your home or what brand they are, Pocket Geek® Home gives you the support, protection, and services you need to keep them all running smoothly.

The Pocket Geek® Home app lets you manage your plan and view your benefits. And it gives eligible customers access to live tech support, claims filing, and additional services.

Register in the app with your phone number to enable services and verify your eligibility. With Pocket Geek® Home, you’ll be able to*:

• Connect instantly with our U.S.-based tech pros via call or chat for support of all your connected devices such as smartphones, printers, routers, game consoles, smart TVs, and thermostats.
• Share your smartphone screen or camera with a support analyst to help diagnose smart device issues.
• Use the Manage My Account feature to create an inventory of your smart tech, add household family members and get access to special offers on tech services.
• View your benefits and deductible information and start a claim if needed.
• Get special offers on select tech services through our partners.
• Choose from in-store or in-home services to improve your connected life.

*Any features you’re not entitled to will be disabled.

Pocket Geek® Home is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported.

What’s New

Version 3.411.0

• Minor UI enhancements and bug fixes

Ratings and Reviews

4.1 out of 5
134 Ratings

134 Ratings

weaber1 ,

New subscriber

Did not identify a single device while at the same time claiming there are 27 unidentified devices on my network.

Developer Response ,

Thank you for taking the time to give us feedback, it is helpful to the Pocket Geek Home team. We are working on a new solution for device identification. If you need anything, please send us a note to support@pocketgeek.com.

poolpartyceleb ,

Awesome!

This is such a great platform to get help with all things internet related!

SarahJ5 ,

No Help What So Ever!

This is the worst app I’ve ever had. I called to try and fix a problem on my MacBook Pro and all the support people did was make it worse and did nothing to fix the problem. Nothing worse than ending up with more problems than when I started, it’s very frustrating, discouraging and disappointing.😠

Developer Response ,

Our apologies that you’re experiencing issues. Please send us an email if you were going through tech support or claims along with any additional information at support@pocketgeekmobile.com. We definitely want to help you out. Thanks!

App Privacy

The developer, Assurant, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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