PocketRx - Refill Medications 12+

Lost data

I love the app; until today... worked fine, until I opened the App and all my data was gone. Now, I am concerned about reentering all my data just to lose it again. I used it last week to request refills from my pharmacy’s and all was well. This is very disconcerting.

UPDATE

Steve from tech support called me. He had the developer fix the reset password issue, there was a page missing on the pharmacy’s website. Once that was fixed, I logged into my account and all of my data was there. This was all done within a few hours of the pharmacy notifying him of the problem, major kudos for quick service. The App is back in the the star category.

Developer Response ,

Hi Bill - I'm sorry to hear about the issues you had with the app. If you can send more information about your account to us at feedback@digitalpharmacist.com, we will do our best to help.

Added information requested

I have been using this app ever since my pharmacy caught up with the online world and gave us this wonderful option. I have enjoyed using the app as it’s very convenient and has worked very well for me. It has a simple, easy to use interface. You are able to add all your medications and can submit a refill to your pharmacy simply choosing the medicine you wish refilled, how you want it delivered and then submit. So with three easy clicks I can count on my medication delivered to my door 98% of the time the very same day. There is one thing I would love to see the app include which it now does not, the date my last refill was sent in for that medication. I have many medicines that are filled at separate times throughout the month. I then put them into a pill organizer and sometimes the bottles get thrown away or I accidentally toss the wrong pill bottle if combining them and don’t have the date it was filled. For someone like me with a bad memory this would greatly improve the app. After all I don’t have a choice of using another app as this is what my pharmacy uses, nor would I want to use another one as I greatly like this app unless it had this one missing option for me. So I’m asking the devs to please somehow include another tab possibly to have the date the last refill of that medication was submitted.

Beware of this app

This APP is NOT for those that have multiple prescriptions with various exp dates.!! It does NOT manage your history, expiration dates, and refill notices. It does NOT send you any notifications! If you need Rx management, this app is crap!

I moved from a heavier populated area to the country. I switched from our "larger" pharmacy to our local hometown pharmacy. They use this app for refills which is great! HOWEVER: the app does not warn you when your prescriptions are about to expire. You can submit for a refill. It will tell you that the refill has been submitted. When you go to pick up your Rx, the pharmacy doesn't have it. No notification that the refill had been declined, expired, nothing. Nor is there a Rx history or any kind of Rx management at all whatsoever! You have to enter info Everytime. It's not like you login to the app and it tracks your prescriptions and history etc. It's a very basic app. And because this is the app my local independent pharmacy decides to use, I have to switch to a pharmacy that uses an app that manages my prescriptions, history, expiration dates, and sends me notifications.