RxLocal 12+

Gets two stars simply because I can eventually request refill. Usually takes at least 15 minutes because the requirements for passwords are ridiculous and I can never remember what I set it up for last time. That means I have to set up a new password, which is a very frustrating process. If when the passwords don’t match I could just see what I typed and fix it, that would be a big help. BTW, none of the log on information is saved on your phone, so don’t count on anything filling in automatically. I wish they would go to just sending an email with an automatic log-in link.

Then there’s the list of prescriptions. Every time your doctor sends in a refill, it goes in the list just like a brand new prescription and the one it replaces never gets deleted, so I wind up wasting time trying to find the current scripts. There is no way to contact the app makers to ask questions either.

If I didn’t always seem to need to request refills on Sundays when the pharmacy is closed, I would ditch this entirely.

Love the concept, it basically seems to do what I need. And I’m so happy my local independent pharmacy has this tool to add some of the convenience of the big corporations. I love my local pharmacy. I get fantastic, caring service from professionals who know my family’s medications and who will advise me directly about important side effects or drug interactions instead of making it my job to read the dense info included. But it feels like an early version of the app. I would like to support the developers with useful feedback without trashing the app in a review. Please allow in app feedback and a feedback channel on the website. Also, better documentation on the website would help. My husband is having trouble creating an account. He entered his correct information but was told it doesn’t match what the pharmacy has on file, which cannot be true. Also I’m trying to add family members. It asks for their Rx number. What is that? How do I discover or obtain one for them? Maybe explain more fully how to do something like that on the website. All you do there is step through the really obvious path as set forth in the app. So, I’d say communication with the developers and ways to get questions answered in more detail would be the first major change to make.

I have tried a better way to contact you, but when I went to a place that should be there for help or complaints it just took me to your page on the app. That is no help so you’re getting my frustration in a Review. For over a month now I have not been able to use your app. I have deleted it reloaded it. I have had to pick a new password three times Maybe four and nothing helps all our information. Is there when I finally do get signed in but I’m getting no text messages from my Pharmacy and none from you guys and it’s just all very frustrating. My pharmacy is a private pharmacy not a big store one and I will let them know. I’m still having troubles with you guys. Any help? When you go to the App Store on my iPhone, there are two different apps with the same names. The newest one with the latest update and still can’t get signed in even though I created a new. Password. And I have searched and looked for a way to contact you but cannot find a way to message you or call you. I did just get a new iPhone 16 so that is why I was going to upload a new app because even iPhone 13, your app did not work I hope our pharmacy is not paying for you guys because not getting the service they should