Podium® is the ultimate messaging platform for local businesses. It helps you manage all your messages in one easy-to-use inbox, collect payments, get reviews, and more. Trusted by more than 60,000 businesses.
- Fixes a crash that could occur when opening a new message from a push notification.
- Fixes a bug where new messages could not be sent to email addresses containing numbers.
Ratings and Reviews
Must have Program for Businesses
I love Podium! I highly recommend to any business owner that is looking for something for customer to be able to contact you easily with text messaging. We have a link on our website that customers click on and book 500% more calls from using Podium instead of a contact form that comes in an email form! It is also tied into all my social media pages so we don’t miss one message. Reviews! YES when I signed up with Podium we went from 50 Google reviews to almost 200 in less than a year I want to say 8 months! That’s just Google not including every other review sites like Facebook, BBB, Yelp, etc. All I can say is you definitely get more back than what you pay for the program! The customer service is amazing most all contact with Podium is text also unless you need to call but I haven’t had the need to call them since we set up our account. A Must Have!!! Thanks Podium!
Great for any business
People rely on the internet and reviews to guide them towards making the right purchase at a reputable establishment. By simply just asking a customer to give you a review goes out of sight out of mind when the customer leaves. With this app you can send a link via text or email to help get the review done for your business. In the world of smartphones this app is phenomenal to get your business ratings up. I send the link to all customers post sale and have had an 80% + success rate with customer reviews. It is much easier to give a review from your smartphone than it is getting to a desktop pc. Quite convenient!!! I love the podium app and will continue to be use it daily as it has brought me many customers. Thanks again.
Developer Response ,
Hi Kevin, great review! Thank you for sharing a thorough review of the Podium app and its beneficial features. Great to hear about the 80% success rate in getting reviews from your customers, it demonstrates the excellent service you offer your customers.
Huge potential, sputtering mid-flight
I’m a property manager that knew of Podium for a couple years prior to signing-up for their services. The biggest marketing push from them was their 60k customer base which resonated. With that many customers, we “assumed” that Podium had the bandwidth and expertise to handle our requests — which were addressed before signing a contract. We’ve now been members for 4-5 mos and 1 of the requests was just achieved (porting our office number for text purposes) and the other one while is in operation is broken and doesn’t work properly (a webhook that looks into our CRM for specific data and talks back to Podium). Either way, our business efficiency and I could argue profitability have suffered.
I can see the potential and hope that Podium can right the ship so that all companies, not just mine, can maximize their businesses. We’re paying a hefty monthly fee to use this service but I’m afraid the value hasn’t quite caught up.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Podium Corporation, Inc.
- 50 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Age Rating
- 9+ Infrequent/Mild Profanity or Crude Humor
- © 2020 Podium
With Family Sharing set up, up to six family members can use this app.