(Use Kalshi instead) they are currently not allowing me to withdraw my $3000. When I first started using poly market, I thought it was great .. with almost instant withdrawals, and good odds(like most prediction, markets, i.e. Kalshi) but if you withdrawal when you are up consistently, they will decline your attempted withdrawals and say it is your bank (even after I sent them proof that my bank did not decline anything (I had used the same card to withdraw with no issues before I started winning consistently) After sending screenshot after screenshot of proof that it wasn’t my bank they claimed that I needed to try again..( I tried over 100 times and still was unsuccessful. After many days of waiting for a reply from support, they responded when it was 4 o’clock in the morning and closed the ticket as resolved once I didn’t reply in 30 minutes( I obviously was asleep) they closed the ticket. I then Restarted the multiple day timer before I hear back from support . As soon as you have a positive balance, they will hold you hostage in hopes that you can lose your money before you have a chance to withdraw, they will try every way to delay you from withdrawing and will allow you to place bets in hopes of you losing it all . It is day 5 and they are now not allowing me to open up a new ticket so I can talk to support so I guess I lost all the money I deposited. Lesson learned.
We really appreciate the thorough feedback, and I completely get why you're upset. I would be too. We would really like the opportunity to try and improve your experience. Could you reach back out either through in-app support or support@polymarket.us, ask for Shoni, and provide your App Store username (The1,000,000Upsetcustomer) and I'll make sure to get you in touch with the best person to help?