PoolTracPro 4+

Good system to use for your business, could us an option to send customer an “on my way” message. Would be great if there was a texting feature inside that app so the customer and tech could text back and forth and it would all be recorded on their profile.
Still waiting for the customer portal to come.
Great app though, my customer love it!

I’ve been using this app for work now for a couple of years and it’s been the same story since the beginning. Multiple app crashes and bugs with the app. They try to blame my cell provider for the issues when no other app i use has this issue. Also, A bad cell signal won’t cause an app to crash all together. That sounds like poor app design. They most likely don’t want to upgrade their servers to accommodate for the different cell providers. A lot of times i will get random errors saying i have to no signal when i can clearly see i have almost full bars. You used to be able to sign in when you had no signal but I guess they removed that option for whatever reason. This app still hasn’t even been updated to fill the screens for the newer phones. It just has those ugly black bars on the top and bottom. I do not recommend this app if you’re going to be using for a business. We have multiple issues a day that they refuse to admit is on their side so they wont have to update or fix any of the issues they have.

We’ve used the app several years now and a very happy with it. There’s some tweaks I’d like to change according to our practices but still has saved us a lot of phone calls and e-mails which gives us tune back to our lives.