Postmates - Food Delivery 12+

Food, Grocery, And More‪.‬

Uber Technologies, Inc.

    • Free

iPhone Screenshots

Description

Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it.

FIND YOUR FAVORITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICKUP or NON-CONTACT DELIVERY
You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.

What’s New

Version 6.139.10000

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.

Ratings and Reviews

4.8 out of 5
1.9M Ratings

1.9M Ratings

ARTISTCHICKPW ,

Postmates could be a lot better

Although the selection is sometimes good /usually. And the unlimited is also a good offer. But sometimes it doesn’t even matter if u pay the $10 for unlimited because the customer service is horrible unfortunately. All the drivers have zero incentive and are really bad delivery people a lot of the time. 50% of the time i don’t get my order. I’ve also gotten charged for orders that I’ve never even received and there was no way to contact anyone or get my money back. I’ve waited 2-3 hours at times and had the delivery people lying to me saying their on their way when they’re not. It’s just really frustrating customer service almost always. I think if they’re drivers had more of an incentive and maybe could be more professional. I leave simple instructions for what to do and 99 percent of the drivers don’t follow the instructions. I live in a area where it’s extremely easy to get food taken and i require for someone to let me know their coming or make contact with me- they almost never do. And they struggle to just find my apartment and get up i almost ALWAYS have to go downstairs even though it’s an extremely simple process to follow to come to my door. Not the best. They need some issues worked out but the selection of food is good and the unlimited is good IF and i say only IF ur gonna actually get ur food. And not 3 hours later.

cecedhsgih ,

Overall terrible

Honestly, I tend to put up with the constant incorrect orders and burnt food, but since postmates stopped reimbursing me for bad business I hate this service. The drivers are late and don’t read the instructions before hand. The original estimated time will be one thing and I’ll receive it HOURS later. That wouldn’t be an issue if they’d allow you to cancel the order, but they still figure it’s good business to charge you full price (and sometimes a cancellation fee) for THEIR drivers being late and me not being able to accept the food. I wish I could upload a picture from last experience. My food was so burnt that it was inedible. They told me it was against their policy to reimburse me, or even contact the restaurant for an unburnt item, which uber eats most definitely would have done. Sadly I now live too far to use their service because I definitely wouldn’t deal with Postmates otherwise. The time before that one of their drivers seemed to be under the influence and after an hour of circling my neighborhood “lost” she arrived crying and yelling at me saying that uber doesn’t pay her enough and calling me disrespectful because I asked that she call me after 30 minutes of being lost. I have screenshots of the texts she sent me before she arrived and after too. That was also something they did nothing about. This company is horrible with even worse customer service.

Developer Response ,

Hello - This is not an acceptable experience and we’d like to make sure that we get this resolved for you. Please press “Contact the Developer” when you receive this reply. Under “What can we help you with?”, select “Postmates Services” then “App review follow-up”. Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

G@me night!! ,

Be warned!

First off I’d like to say although I had my issues the company was quick and able to make up for the mistake made.

This was the first time I used this app and I’m not gonna use it again. I don’t really know who to blame. The app or delivery person. I made an order of three items but I received far more then what I ordered. I ordered two soups, one large and one medium. When we received the soups there were five styrofoam cups. Two large and three medium. I was surprised to see so many cups. Turns out the guy ordered five soups! Two large and three medium. Instead of paying what should’ve been $30 I ended up paying $86. I couldn’t believe it. Now if you’ve used the app you’ll see that they put your order in a list type for example 1.sandwitch 2.soup 3. Soup. So what the guy did was that he ordered one sandwich two large soups and three medium soups. I can’t understand how he would’ve seen those numbers as amounts of each item. I also don’t like the fact that it says you won’t get an accurate price and total until the person picks up your food. Should’ve known better and seen that as a bad sign. One more thing I have a charge of $9 and change on my bank statement. When I added that to the $77 I was charged for the order the amount comes more then what is shown on my email receipt. I don’t know what the heck is going on but I definitely won’t be using this app again.

App Privacy

The developer, Uber Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

Food & Drink
Business
Business
Business
Business
Travel

You Might Also Like

Food & Drink
Food & Drink
Food & Drink
Food & Drink
Food & Drink
Food & Drink