Postmates - Food Delivery 12+

Food, Grocery, And More‪.‬

Uber Technologies, Inc.

    • Free

iPhone Screenshots

Description

Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it.

FIND YOUR FAVORITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICKUP or NON-CONTACT DELIVERY
You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.

What’s New

Version 6.226.10001

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.

Ratings and Reviews

4.8 out of 5
2M Ratings

2M Ratings

cecedhsgih ,

Overall terrible

Honestly, I tend to put up with the constant incorrect orders and burnt food, but since postmates stopped reimbursing me for bad business I hate this service. The drivers are late and don’t read the instructions before hand. The original estimated time will be one thing and I’ll receive it HOURS later. That wouldn’t be an issue if they’d allow you to cancel the order, but they still figure it’s good business to charge you full price (and sometimes a cancellation fee) for THEIR drivers being late and me not being able to accept the food. I wish I could upload a picture from last experience. My food was so burnt that it was inedible. They told me it was against their policy to reimburse me, or even contact the restaurant for an unburnt item, which uber eats most definitely would have done. Sadly I now live too far to use their service because I definitely wouldn’t deal with Postmates otherwise. The time before that one of their drivers seemed to be under the influence and after an hour of circling my neighborhood “lost” she arrived crying and yelling at me saying that uber doesn’t pay her enough and calling me disrespectful because I asked that she call me after 30 minutes of being lost. I have screenshots of the texts she sent me before she arrived and after too. That was also something they did nothing about. This company is horrible with even worse customer service.

Developer Response ,

Hello - This is not an acceptable experience and we’d like to make sure that we get this resolved for you. Please press “Contact the Developer” when you receive this reply. Under “What can we help you with?”, select “Postmates Services” then “App review follow-up”. Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

RayHernandez13 ,

Don’t make a mistake on your order!

Be sure not to make a mistake on your order or choose the wrong payment method. I ordered food for a sleepover my son was having and needed to make a change to the payment method I used. Couldn’t find any way to do it. So I cancelled the order, literally 1 minute after submitting it. I received a message saying due to the inconvenience I was still going to be billed. I contacted customer service to explain I still wanted the food I just needed to change the payment method. She said I needed to click on the receipt for my order. However, I cancelled the order so soon after my order was made there was no receipt. I explained that since I was being charged anyway I still wanted the food. She then said other then placing another order, there was nothing she could do for me. What!?! What happened to the food the restaurant had already “prepared” and was being charged for?!? Wasn’t that the reason they gave me for not being able to cancel the order in the first place?!? She did say she would escalate the matter with a “service specialist” but that person didn’t contact me until 24 hours later. So now I am out the money for the order, never received the food, and ended up having to go to another restaurant anyway.

Darth Armani The Wise ,

Wouldn't recommend to New drivers, Or Customers

Just Like Uber eats, The Drivers Have Zero Respect but Here In Chicago, They are basically making us as customers Pay for their gas. I've ordered food from Postmates in the past and the drivers are completely Disrespectful, They dont leave their Vehicle, Its just A waste of resource to be honest. I've had to leave my apartment Just to Tell drivers to Get out and bring the order to my Door. Im a College student and I Can't sit here and leave my desk or my PC to Go and help someone follow clear directions. I dont tip any driver, Because to be honest, They dont deserve it, They are mad Disrespectful and have zero manners for the public, Uber needs to Start Deactivating Accounts that wont follow Guidelines. I also been a Driver for both platforms, and The Continuous mistakes They make with app errors, GPS Problems, and the Cashout portion is just sad. Not to mention Customers LIE a ton saying they never received their orders so now to ensure that this Isnt said, I catch them(And have caught a few on video), Cancel the order after they got it and Say that they never got it. Its sad. Customers and some drivers need to start being held On Consequences Because this is Getting out of hand with the amount of Lies going around Via Drivers and Customers. I now wear Gopro's to ensure I'm Covering myself when delivering. Its sad people are evil to Lie when we have other jobs and we do this as a Graditude to Soceity

App Privacy

The developer, Uber Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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