This mail client is awesome, it’s free and it’s really free. The upgrade plan isn’t necessary nor required for full functionality of the app. Most products on the App Store that are free have a hidden catch or cripple the free version unless you pay a subscription. Yes Proton has paid subscription to upgrade the storage options but for most individual users what they give you is plenty and if you need more than they give you then you should maybe think about how you use email as a person because 1gb is plenty for mail, if you need more then you most likely are using your mail client for something other than mail or you are too lazy to keep your mail cleaned out. The proton vpn, which is also free and unlimited usage, however the paid plan for the vpn is needed in order to pick your own exit node country. All in all the suite is great and even on macos or windows you can download the “electron” mail app and use it as an open source client for desktop use. It’s just not the official app, however it is transparent in the coding and is basically the webui with some custom css implemented in order to give you a free ui to proton. The only down side to all of this is you can’t just use proton with your favorite mail app. However I’m personally very content with my setup! Highly recommended and very secure!

This application gets a lot of things right. The service blocking trackers is a wonderful future that is welcomed for someone like me who values their privacy. There are some things that the app is missing that I hope there are added in the future. The ability to choose which maps opens when you click on an address would be great. Also being able to add an email address from a third-party service through the application would be wonderful as well, instead of having to go through the website on a browser to add the email. I do also wish that there were more customization options for the layout of the app. As well as selection of colors. I like that there is a dark mode however, I wish there was an actual dark mode option for OLED screens. these are more of quality of life improvements than things that are needed in the app however, I think that the app itself and the functions and services are provides are more than adequate and definitely worth the price.EDIT: Apparently you can a third party email to this service, but only if you’re paying for a business account… If you’re paying a premium for this service that should come as a given, not something locked behind a larger paywall.

I’ve been using Prtnmail for a while, and it has recently been brought to my attention that I haven’t been able to send emails to specific secure emails, namely to my Credit Union Financial Operations (finops) and to the Claims Adjuster of my insurance company. Additionally, I can’t use my ProtonMail email address as my primary email address for my bank account, as they don’t allow anonymous email addresses to be used by their customers.Is/are there ways to get around my issues I’m experiencing? These are important emails, and I wasn’t aware that they didn’t go through until I had contacted the aforementioned companies to follow-up with my emails. Had I not contacted my Credit Union, I would not have known that my email message didn’t get received by the finops department of my Credit Union. On the other hand, I did receive an email alert immediately after attempting to send my message to the Claims Adjuster stating that my message failed to deliver.Can somebody at ProtonMail lend me assistance or explain the reason(s) as to why my messages aren’t going through? How can I resolve this issue? This is a deal-breaker for me, and I’ll need to find a secure email server that I can use for more consistency/reliability. It makes me wonder whether or not other important email messages I had “sent” were actually sent to the recipient(s).

The Protonmail service it self is mostly good. However this app has severe usability problems. I'm writing this as someone who's trying to move away from Gmail towards something more privacy focused. And the Protonmail service is indeed great in that respect. But I wish the developers would try to take some UI/UX lessons from Apple Mail and Gmail. For example, archiving multiple messages is unnecessarily difficult. After selecting one or more messages, the user has to select the Move To Folder option, then touch the Archive folder, then touch Done. In Gmail, archive is a top-level option the user can touch immediately after selecting one or more messages. Am I just completely out of touch to expect that archiving a message is a common action? More common than deleting, tagging or marking as read/unread? Another annoyance is the unreliable behavior when responding to notifications. One would expect that when notified of a new message from the iOS notification tray, the user would be directed to that new message after touching the notification. This happens about 50% of the time. The other half of the time you're often stuck in a loading screen. I've simply started to work around the problem by dismissing the notification, and then manually launching the Protonmail app to find and view the new message. It boggles the mind that what should be a critical user path should be so buggy.