The City of Providence now offers 24-hour online assistance to its residents through PVD311. Residents will have the ability to submit service requests (repair a pothole, prune a tree, remove graffiti) and report issues of concern in their communities. PVD311 will also provide residents with immediate access to emergency notifications (parking ban notices, inclement weather advisories) and general City news updates.
New in v3.9.6:
- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes
Ratings and ReviewsSee All
Great app, responsive
PVD 311 is a great mechanism to report issues in your community. When I want to check in on a case—I call or email—or use the app to follow up. I usually find it easier to get a response by calling as I have come to find out—each rep—usually has several hundred active cases.
If you’re looking for a place to complain about issues in your neighborhood, unshoveled sidewalks, unsafe conditions, inaccessible transit due to city workers just not doing their jobs, this is your app.
Get ready for workers “merging” duplicate complaints to increase their clearance rate, and excuses to be made for why unsafe conditions persist until they just sort themselves out.
Don’t be surprised when the public servant manning this app tells you that public infrastructure isn’t operational because their buddy at highways says it’s “under construction”, when there hasn’t been a city worker in sight for weeks.
If you actually want the city to take your needs seriously though, don’t bother. This is municipal window dressing at best, and a public disinformation campaign at worst.
Love this App! Very easy to use and effective. In response to the other person who has slagged this app off - maybe contact the police directly? Sounds like you need more than a quick App. Wise up.
- PublicStuff LLC
- 39.9 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Chinese, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Vietnamese
- Age Rating
- © PublicStuff, Inc.
With Family Sharing set up, up to six family members can use this app.