Qardio heart health 4+

Potentially life saving definitely life changing

I’m still young-ish and always had very excellent blood pressure so was surprised when my cardiologist and then GP agreed that my blood pressure was way too high. They wanted me to get a device and measure my BP. I didn’t know how really and didn’t want something that would take long to complete. I found this device and app and really love it. It’s very quick to use so it does not take time (I’m more likely to take my BP more often) and the recording / tracking is the best part bc it automatically records then shows me not only the results but how good or bad they are with a quick graph. And the accumulated data is, of course, great to see over time.
It’s very easy and most importantly quick to use. So, I desire to use it and am more closely following and rectifying my BP. I don’t want medication so I’m doing this, instead.

Broken and corrupting data

I’m not sure if it’s the iOS 13 update or what, but I’m ready to throw this thing in the trash. First of all, throughout the last 18 months of owning Qardiobase 2, it has been nominally reliable, with spats of problems. All of a sudden, the scale will be off by 10+ lbs, consistently the same amount, and then a reboot of the scale will fix it. This is annoying and undermines trust of the product and brand, but I’ve dealt with it by going into the app and deleting those data points. Today, it started giving me wild results, but when I went into the app to delete the data, that no longer works. So I tap delete, but the data point remains. I had to go into Health app to delete multiple data types, and still the scale is registering me as a different member of the household, with no way to correct it. I do not feel this product is stable enough to be used as a tool for health and fitness. I regret the purchase and I’m ready to move on.

Update: I have done a system reset of the scale and it appears to be working again. I’m still frustrated, but at least my problem has been resolved for the time being. I feel the app does many extraneous things that I don’t use, and would prefer the development team spend their time focusing on stability of the core features like weighing and storing the results. The UX of the app is pretty wonky, it does not feel at all like a native app.

Developer Response ,

Hi there! We’re sorry to hear about your experience with QardioBase. If you haven’t already done so, please reach out to our support team at support@getqardio.com so we can have someone learning more about the issues you ran into and offer a solution.

Good device, app not aimed at U.S. market

I’m pleased to have certified readings from my QardioArm, but no physician in the U.S. communicates with patients via email because of HIPAA, so you have to send reports to yourself, convert email to PDF, then upload those through the practice’s EMR portal-all requiring technical skills. There are many less expensive yet excellent digital scales, thermometers and pulse-oximeters available through mail order and at most chain pharmacies & big box stores, which almost doesn’t matter since QardioCore isn’t sold in the United States. The changes in the app to display the entire array of data is therefore mostly empty, and the developer did not provide a setting to open on the one device feeding the Qardio database. The update adds a couple keystrokes to get to the desired starting point, essentially just overhead. It’s not completely clear in the documentation, but readings are transmitted to a remote server, which is the source of reporting. Given the attention paid to U.S. patient privacy, it should be an option to download data from app by direct connection to another device. Glad I have the QardioArm, but have no plans to expand into other parts of their system.