Quantum Health ١٢+

Name: Quantum Health
Rating: 3 (152 reviews)
Author: Quantum Health Inc.

Quantum Health Inc.

- ٣٫٠ • ١٥٢ من التقييمات

- مجانًا

الوصف

Download the Quantum Health app for on-the-go guidance whenever you need help with your healthcare and benefits.

With just a tap, you can:

· Get in touch with a Care Coordinator
· Check the status of claims and deductibles
· Find in-network providers near you
· View all your plan benefits — even ones you may not know about
· Request or access your ID card

١٦ مايو ٢٠٢٤

الإصدار 2.3.6

-various bug fixes and improvements

٣٫٠ من ٥

١٥٢ من التقييمات

To whomever dev’d the chat feature: it’s Hot Garbage

Issue 1: when typing in the initial question, can not go back and edit text. Must delete entire text and start over. Copying, highlighting, and pasting i almost impossible for some reason. People want to refine their medical questions and give adequate context.
Issue 2: Chat often disconnects and says “failed to connect to server”. I can never get my questions answered because i get connected to a person then a few mins later im disconnected from server. Do you know how much time i’ve wasted through disconnection- mine and the various agents i’ve connected with?

We’re sorry you’re having a frustrating experience. Your comments will be passed along to the app design team. If you’d like to speak to your Care Coordinators, please call (800) 257-2038.

“Oops something went wrong”

I keep getting error messages when attempting to look at individual claims and benefits such as accumulated deductibles and maximums. I updated app today and same issues are happening. I don’t even know who to contact about the app not working.

Hi ~Nadiya~, the data issue you experienced has been addressed by our technical team now. If you continue to experience any issue, please visit https://hubs.ly/Q01ZYd440 to provide more detail, or call (800) 257-2038 to speak to your Care Coordinators. Thank you!

Can’t pass 1st step

I’ve seen others complain about this and the devs just say “make sure you did it right.” I’m a dev myself and I can say for certain that your app doesn’t fit different screen sizes. I have an iPhone SE and both the app’s landing page as well as the first step to register cut off important info as they don’t allow you to scroll. This is such a simple fix I have no idea why you haven’t addressed this yet. Make your HEALTH app accessible to many device sizes, please. Not just the most oversized iPhones on the market

We’re sorry you’re having a frustrating experience. Your comments will be passed along to the app design team. To provide more information please visit https://hubs.ly/Q01ZYd440 or call our care coordinators at (800) 257-2038.

*9-1-2023 SCREEN SIZE/REGISTRATION ISSUE RESOLVED IN LATEST UPDATE

أوضح المطور Quantum Health Inc.، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.