Improve customer service and manage customer queue for salons, barbers, restaurants, clinics, shops etc. Allows for customer self check in using their phones.
QueuePad is an easy-to-use and powerful customer wait-list management mobile app that lets you:
– Automate your customer wait-list functions.
- Use email or SMS to notify customers of their queue position
- Customers do not need to download anything, they will just click on the URL link to open a web page showing their queue status
- Allow Customers to self check in using a web URL or scan a QR Code
– Project a professional image by utilizing new technologies and queue workflow.
- Call customers by name for personalized level of service.
- No need to print out the paper ticket.
– Gain insights on your level of customer service from the system reports.
- Show via Smart TV / PC Monitor the list of customer names waiting in line
- Multiple iOS devices can sync and manage the same customer queue
The app is ready to use, no need to sign-up, and the basic set of wait-list functions are usable even without an internet connection.
Advanced features like notifications, synchronization will require WiFi and an internet connection.
This app is suitable for businesses like restaurants, bakeries, beauty shops, clinics, barber shops, salons, spas, repair shops, etc., wherever customers need to be queued by their name.
1. Customer waiting list queue management
2. SMS notifications using 3rd party provider Twilio SMS Gateway API
3. Quick set up and easy to use, the customers themselves do not need to install anything
4. Customers can self check-in and see their real time queue status updates via a smart TV or a PC Monitor (requires internet)
5. A TV, PC Monitor or tablet device can be used to show the customer queue status.
6. Can handle multiple services or multiple queue lines
7. No internet connection needed for the basic set of wait list functions. The SMS, email and TV Screens will require WiFi internet.
8. Multiple devices can connect to the same Display Code and manage the same customer queue. Requires a WiFi connection.
9. Can generate graphical reports and Excel summary reports per selected date range
In App Subscription:
- 7 days FREE trial period is provided
- After the expiration of the 7 days FREE trail period, you will be charged the regular monthly subscription rate.
- Purchase monthly recurring subscription for US $19.99
- You will be charged in your local currency. Payment will be charged to your iTunes Account at confirmation of purchase
- Allows for unlimited number of customer queue records per day
- Various advanced wait list features like multiple services with multiple queues, audio read out of customer names, multiple language selection, SMS and email notification and other features.
- Monthly subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- Account will be charged US$ 19.99 for renewal within 24-hours prior to the end of the current period
- Subscriptions may be managed by the User and auto-renewal may be turned off by going to the user's Account Settings after purchase
Terms & Conditions: http://www.queuepad.com/terms.do
We continuously improve our QueuePad mobile app:
- bug fixes for queue data entry
- improved sync function messaging
- fixed crashes due to server API calls
Ratings and ReviewsSee All
Great app but customer service
Great app doesn’t work well new iPod iOS very slow customer service for top $$ app
Simple and good app but too expensive. Should be life time app. 👎
Developer Response ,
Hi KTM Thank you for trying our QueuePad mobile app. We’re sorry to hear if you think our current monthly pricing is high. We’ll think of a way to come up with a lower monthly pricing tier.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Ivant Technologies And Business Solutions, Inc.
- 34.3 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Simplified Chinese
- Age Rating
- © 2015 Ivant Technologies & Business Solutions, Inc.
- In-App Purchases
- QueuePad Advanced $19.99
- Queuepad Advanced $19.99
With Family Sharing set up, up to six family members can use this app.