Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier, Bryant or Payne Equipment or for non-warranty repairs on any make or any brand of equipment, the RC Mobile Technician app can help identify the right part.
The RC Mobile Technician commitment is to provide an easy to use, powerful app that is designed to help the technician standing in front of a unit. This helps them at the jobsite to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts.
• Search by scanning serial bar code, entering serial number or entering model number
• Quickly locate parts list for equipment
• View relevant technical literature for equipment
• View warranty entitlement and warranty claim history based on serial number
• Locate the nearest Totaline Sales Center and get directions
• Selection and Cross-reference tool parts
• Ability to create jobs and add parts to jobs so that the order can then be emailed
-Add to Job from Sig Charts
-More product images
-Improved Part Drawing/Sig Chart loading
Ratings and Reviews
Liked the older totaline app better
I used to be able to see my registered customers info in the app such as install date and warranty expiration which made filling out warranty tags at the counter easier....
Great for Carrier Bryant and Payne products
This app works well for looking up literature for Bryant and Carrier equipment. You do need to have a fairly fast data connection or it does seem to time out it looks like it brings a lot of data. I am an HVAC Technician and use this app daily since I work on a lot of Bryant and Carrier units unfortunately it does not show accessories like thermostats or zoning but as for furnaces air-conditioners and other equipment it works well
The original Total line app worked like a charm. This app that replaced it is total garbage. No customer support. Rarely works and the times when it does work you are lucky if you can find a full part number history. Oh and good luck if you are trying to find any literature on the equipment you are working on. Whether it’s something that was installed 1 year ago or 20 years ago chances are you will see “not found”. Though it’s to be expected from a company that stuck with a failed secondary heat exchanger design for 20 years.
With Family Sharing set up, up to six family members can use this app.