RealVNC Server 4+
RealVNC
-
- Free
Screenshots
Description
The RealVNC® Server mobile app from RealVNC® lets you securely share your mobile device’s screen with your IT technician or system administrator in just a few taps.
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Protecting yourself from scams and fraud
Remote access can be used for scamming and fraudulent activities. Always be careful when asked to share access to your devices, especially if you weren't expecting a connection request. Ensure you never share sensitive information or grant access to someone if you are not completely certain they are who they claim to be.
If you are unsure, contact the organization offering support to confirm the request is genuine.
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RealVNC Server requires the user initiating the connection to have a RealVNC Connect account and to be using RealVNC Viewer on a desktop or mobile device.
There are two ways to start a remote session:
• ON-DEMAND ASSIST lets you set up a session in a flash using a secure one-time code that’s unique to your session. This option is available on RealVNC Connect Professional and Enterprise Instant Support plans.
• DEVICE ACCESS lets IT teams pre-license a managed mobile device against their RealVNC Connect account. A session can be started without a session code, but the device holder still needs to authenticate the session. This option is available only on RealVNC Connect Enterprise Device Access plans.
Key Features
• Privacy with end-to-end encryption on all remote sessions.
• Fast, effortless connections using RealVNC’s secure cloud service.
• Protection from unwanted access with end-user connection approval.
• Free, paid and trial RealVNC Connect subscriptions available.
Need support?
Email us from the app or get in touch at help.realvnc.com.
Follow us on:
Twitter (@RealVNC)
Facebook (facebook.com/realvnc)
RealVNC and VNC are trademarks of RealVNC Limited and are protected by trademark registrations and/or pending trademark applications in the European Union, United States of America and other jurisdictions. Protected by UK patents 2481870, 2479756; US patent 8760366; EU patent 2652951.
What’s New
Version 2.8.0
RealVNC Server 2.8.0 Released
NEW: Users receiving remote support can now see additional information about the technician connecting to their device to help verify the technician’s identity.
NEW: Users can now report suspicious technicians to RealVNC by tapping the ‘Report this user’ button in the app.
FIXED: Bug fixes, security and stability improvements.
Ratings and Reviews
Horrible
As part of a telephone tech session with a 3rd party service (unnamed herein)I was told to download this app. During the session I became very unsettled about the actions I was being told to do and the questions being asked. When I voiced my reservations the tech person hung up on me. I then tried to connect with the providers of RealVNC Server regarding what access to my phone’s information would be possible by use of this app. Their support pages indicate that an email with the particulars regarding a suspicious interaction together with a copy of the logs for that interaction should be sent to them. I did so and received a form email acknowledging receipt. Despite promising an actual responsive email regarding the issue within 1 day it has now been 1 week without any answer - leaving me having to check multiple accounts for unauthorized charges or withdrawals on a daily basis. My recommendation? Stay far away from this app!
Scam
This app is being used to scam people. Fake Customer service numbers for reputable companies are snagging people, then using this app to record your screen. I tried to get a return label and somehow was charged $500 for Apple gift cards. Thankfully I was able to shut down the transactions and have notified my bank and credit card companies. Developers: you know this is being used to scam people. Ethically you bear some of the responsibility. I may have gotten my money back but I lost 2+ hours trying to stop the scam.
The best for helping colleagues, friends & family
I work in IT and use this constantly to help my colleagues, not to mention being support for friends and my family.
This app is indispensable to provide help when you can actually see what the person you’re trying to help is actually seeing.
For those complaining about getting scammed, I recommend using common sense. If you need support from Apple, look at their website for contact information, not Google or any other site. If someone calls you about a “problem” you’re having-hang up. No tech company is going to call you-they don’t work that way.
App Privacy
The developer, RealVNC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- RealVNC Limited
- Size
- 10.9 MB
- Category
- Productivity
- Compatibility
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- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 RealVNC Ltd.
- Price
- Free