Redirect Health Member App 12+

Member App for EverydayCARE


Designed for iPad

    • 3.9 • 24 Ratings
    • Free



Access healthcare at your fingertips with the Redirect Health Member App! Stay informed and on top of your health with direct communication to your Redirect Health care team 24/7/365. Members can use the Redirect Health Member App to:

• Schedule a call with a provider
• View your Medical ID Card
• View benefit information
• Renew any prescriptions
• Submit billing receipts
• Update member information
• And anything else you need help with!

What’s New

Version 3.2.4

Added 2 new features.
1. Out-of-Pocket Summary
2. Update your Records

Ratings and Reviews

3.9 out of 5
24 Ratings

24 Ratings

The other everyday joe ,

Finding a physician

Can’t search for a physician. App functions well though

A Writer’s Writer ,

Billing/Claims Department Doesn’t Return Calls (Over 1 Month)

The Redirect Healthcare Account Managers are all extremely kind, helpful, and responsive. However, the Billing/Claims Department is an absolute scam. There is no way to contact a human being; your only option is to leave a voicemail, but the problem is that no matter how many voicemails you leave, they won't call you back. I've been trying to contact them for OVER A MONTH and nobody has gotten back to me. The Account Managers have sent multiple emails to the Billing/Claims Department (because apparently Account Managers don't have any way of contacting the Billing/Claims Department internally, which is absolutely ridiculous). The fact that they don't have anybody to answer their inbound calls is a clear giveaway that this company deals with an extraordinary amount of complaints. It seems that the only way to get a response is to file a complaint to the Better Business Bureau, which is what I'll do. They owe me close to $3,000 for services that they confirmed multiple times (in writing) that they do, in fact, cover. After looking at the other BBB complaints, it seems that filing there is the only way to get a response. No shade on the Account Managers, but the Billing/Claims Department is awful.

ethangw ,

Worst insurance

This Insurance is a complete joke.
You have to call them before going to a doctor. Worse than that when you call you talk to a non medical professional when will then schedule an appointment whit one of their "Health Providers" who most likely lives all the way across the country and you have to talk to them before they determine if you need to see an in person doctor.

I called in October because I've been having issues with my hip and am still waiting for an appointment in January.

I called last week because I've head a cold for 2 weeks they they only gave a a prescription for a nasal spray and a cough suppressant. I gave them the address of the pharmacy closest to my work so I could get it on my lunch break and they sent it to a completely different pharmacy all the way across town!


So I then had to call them and have it sent somewhere else so I could get it that evening. upon arriving at the pharmacy They Informed me that I'm not covered by my insurance for that.

Fast forward a week and I'm STILL hacking up a lung every 5 minutes. I call at 8am say I'm still sick and they say they will have a "Health Provider" call me back at 1:30pm

Don't get this insurance if you think you may ever have a medical emergency. Also they have no "Health Providers" licensed in my state that works on weekends. So never have a medical need on the weekends.

App Privacy

The developer, REDIRECT HEALTH CENTER, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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