Refad — What's new in v2.9.14.15 Refad is the trusted companion for Hajj and Umrah campaigns — connecting every visitor to their campaign supervisor, and every supervisor to their field workforce, across the Two Holy Mosques and the holy sites. This release delivers a major leap in workforce positioning, indoor + outdoor navigation, SOS response, and support for those who cannot carry a phone. STAY CONNECTED TO YOUR CAMPAIGN • Visitors are linked to their campaign supervisor from the moment they sign in • Request support with one tap and the right supervisor is notified instantly • Supervisors see where every visitor in their group is — indoors or out — and can guide them back WORKFORCE POSITIONING IN THE HOLY PLACES • Live positioning of every team member across Masjid Al-Haram, the Mas'a, and the holy sites • Managers see availability, role, and location at a glance on one unified map • Smart assignment of the nearest free responder when a call comes in INDOOR + OUTDOOR NAVIGATION • Continuous turn-by-turn routes that stitch streets, building entrances, corridors, and stairs into one journey • Multi-floor, colour-coded paths with clear heading indicators and smart re-routing • Indoor navigation pilot now live at the Mas'a building — the first of many indoor venues to come NAVIGATE TO A PERSON, NOT JUST A PLACE • Supervisors tap "Navigate to Subject" to be guided straight to any worker, visitor, or child in their care • SOS alerts open the route automatically — the responder is on the way the moment the alert is acknowledged SMARTER SOS MANAGEMENT • Priority queue with automatic escalation so no call is left waiting • Live supervisor stream of active alerts with status, ETA, and responder identity • Built-in post-incident notes for accountability and learning WEARABLES FOR KIDS AND THE ELDERLY • Bluetooth wristbands and smartwatches help you locate and support family members who cannot carry a phone • Watch-side SOS button reaches the campaign supervisor directly • Battery-friendly positioning keeps wearables tracked through a full day in the holy places POPULAR PLACES • A one-tap shortcut to the most-visited destinations — Mataf, Mas'a, prayer halls, key gates • Curated by your campaign to match the season's needs REDESIGNED MAP • Cleaner on-map pins with category-coded glyphs and a 4-category filter dock • Unified live map keeping every position fresh in real time DEMO MODE • Preview any route from a fixed starting point and watch it play back step-by-step • Perfect for training campaign staff and orienting visitors before the season begins SMARTER BLUETOOTH POSITIONING • Bluetooth warms up automatically at login so navigation is ready the moment you press Start • Improved priority logic keeps positioning accurate indoors even when GPS is weak • Smooth transitions between indoor and outdoor without the map flipping YOUR CAMPAIGN, YOUR LOOK • Per-campaign branding — colours, logo, and partnership labels adapt to the body operating the service • A familiar identity from sign-in onwards FULL ARABIC, ENGLISH, AND GERMAN • Every screen, route instruction, and turn-by-turn maneuver is fully translated • Right-to-left layout fully respected in Arabic RELIABILITY AND POLISH • Faster cold-start — the app is ready sooner after opening • The live map reflects who is actually on duty • Dozens of small fixes reported by pilgrims and field teams during the public launch Thank you for trusting Refad with your Hajj and Umrah journey. May your visit be accepted.

في هذا الإصدار: • تحسينات في الأداء والاستقرار على أحدث أجهزة iPhone وiPad. • دعم محسّن للعرض على iPhone 17 Pro وiPhone 17 Pro Max وiPad Pro مقاس 13 بوصة. • إصلاحات لأخطاء تم الإبلاغ عنها من قبل المستخدمين. • تحسينات عامة في تجربة المستخدم داخل التطبيق. شكراً لاستخدامكم تطبيق رفاد.

الإصدار الأول للنشر العام لتطبيق رفاد. يدعم الإبلاغ عن المشكلات في الأماكن المقدسة بالصور والصوت والموقع، والتتبع الحي للعائلة، وزر SOS للطوارئ، ومحادثات الرحلة، وبطاقة QR، وبوصلة القبلة ودليل المناسك. متوفر بالعربية والإنجليزية ولغات أخرى مع دعم كامل للغة العربية.

تحسينات وإصلاحات عامة