Ride SMART Flex 4+

Ride On Demand with SMART‪!‬

Via Transportation, Inc.

    • 4.6 • 331 Ratings
    • Free

iPhone Screenshots

Description

Use SMART Flex for microtransit rides in Wayne, Macomb, and Oakland counties or to plan your trip on SMART’s fixed route services!

Think of SMART Flex as a whole new way to get around the Detroit Area — a ridesharing service that’s smart, easy, affordable, and green.

With a few taps, book an on-demand ride in the app and our technology will connect you with transit headed your way. No detours, no delays.

How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others.
- Save cash and reduce carbon emissions.

What we’re about:
AFFORDABLE.
Our low prices make it easy to get around SMART’s service zone without paying top dollar. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

CONNECTED.
Check the app for fixed route schedules and wait times to get you to your destination as soon as possible. Navigate the entire SMART network with ease.

Questions? Reach out at support-smart@ridewithvia.com
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

What’s New

Version 4.3


Performance improvements and bug fixes

Ratings and Reviews

4.6 out of 5
331 Ratings

331 Ratings

minaswaan ,

Amazing

The low star reviews on this app are ridiculous, this is a free transit service akin to uber that can pick you up and
drop you off anywhere in the area. This makes transportation so much more accessible to those in poverty. Would give 10 stars if I could.

jenny5$ ,

Always a unsatisfied customer

I understand that it’s not a door to door service but dang why do we have to walk2 blocks from are actual location with only a 2min window then when we try to call the driver don’t answer or the call don’t go thru….then we you call and complain nothing is being down and the customer service agents tell you anything they need to be retrained either fix the problems or stop the service and the drivers are always delayed like how and y’all already 48 mins away smh

teddygrams_20 ,

Needs to improve

I don’t get that they have a driver I’ve had to report twice now this year alone and I’ve has three incidents talked to someone about this person and yet I keep getting him as my driver and then I’ve had to sit on the phone for 5 mins waiting to talk to someone in order to get a ride because the app wasn’t working twice today alone and I had to wait almost an hour but when the driver is clearly booked up I get sent to someone and it never happened like you guys really need to improve as a company app wise why do you keep messing up when it rains like how is the app not functioning correctly when it rains

App Privacy

The developer, Via Transportation, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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