Ride SMART Flex 4+

Ride On Demand with SMART‪!‬

Via Transportation, Inc.

    • 4.7 • 1.3K Ratings
    • Free

iPhone Screenshots


Use SMART Flex for microtransit rides in Wayne, Macomb, and Oakland counties or to plan your trip on SMART’s fixed route services!

Think of SMART Flex as a whole new way to get around the Detroit Area — a ridesharing service that’s smart, easy, affordable, and green.

With a few taps, book an on-demand ride in the app and our technology will connect you with transit headed your way. No detours, no delays.

How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others.
- Save cash and reduce carbon emissions.

What we’re about:
Our low prices make it easy to get around SMART’s service zone without paying top dollar. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards.

Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

Check the app for fixed route schedules and wait times to get you to your destination as soon as possible. Navigate the entire SMART network with ease.

Questions? Reach out at support-smart@ridewithvia.com
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

What’s New

Version 4.16.2

Performance improvements and bug fixes

Ratings and Reviews

4.7 out of 5
1.3K Ratings

1.3K Ratings

Kathrin Aka Take Derrick R ,

This is for the Smart Flex drivers who really

To my good fellowsMr. Maurice B and Michael C and miss Pamela. Aka Miss Pam with the blonde short hair they always look out a small children and a disabled fiancé and they come pick me up off of THOR S St. Pontiac every now and then and I have had miscommunication with other drivers before or never been picked up and when I say they go the hardest, have loyalty and patience, they go above and about beyond for their job, and I appreciate people that does work hard and seek to understand people like me, because I have done services for people driving services as well before like Uber, Lyft, or spark keep going my good people bless you all !

DHG Macto on Xbox360 ,

Unreliable use of transportation

this has to be hands-down, the worst transportation service I have ever used in my entire life- and I’ve ridden in taxis in the heart of New York. Even if you’re wheelchair bound or have one leg, you’re literally better off walking to your destination. For a service that only operates in a limited area there never seems to be an available driver. i’m always waiting 45 minutes minimum to look for and be assigned a driver (most days cant find one) on top of having to wait an additional 30 minutes for said driver to show up. Ever since their previous update, you can no longer call your driver to communicate your actual pick up location instead of having to wait on the side of a busy highway after business hours to be picked up somewhere other than your typed in pick up location. And 9/10 times your driver will not call you to find out where you are when the app says your driver is here, as they're instructed to do. save your time and spend the extra 8-10 on an uber/lyft if you have somewhere important to be like work. one of my recent drivers decided to make a pitstop at Burger King to get themselves food whilst having four other pick ups/drop offs scheduled. this company could care less about your time and the timely service they promote.

ijallow ,

Good but glitchy

The navigation is sometimes off. Like this morning when i requested a ride it told me my driver was 2mins away. 5 mins went by and I didn’t see my driver and his car wasn’t moving on the map even thought it was showing it as being right by me. I called the driver and he said he was coming from 25 mins away. So I was late for work. But 70% of the time it’s a good way to get around.

App Privacy

The developer, Via Transportation, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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