Ride with OurBus App 4+

Name: Ride with OurBus App
Rating: 4.7 (2526 reviews)
Author: OurBus

OurBus

Được thiết kế cho iPhone

- 4,7 • 2,5 N đánh giá

- Miễn phí

Ảnh chụp màn hình iPhone

Miêu tả

OurBus: Bus booking Online

You can count on OurBus for affordable, comfy and safe travel to 350+ destinations across America. Experience the joy of exploring new cities, reconnecting with loved ones, and indulging in peaceful getaways or exciting adventures. With just a few taps on our app, you can effortlessly book your tickets and enjoy a delightful journey. Let us take care of the rest while you savor every moment of your trip. Download the app for free, and get access to the lowest fares, exclusive deals and more. It’s easy to use but a few pointers can always come handy, so here we go.

How to book: Pick your destination, fill out your personal information, pay using your preferred payment method and that’s it, you’re all set. Painless and paperless, that’s how you ride. The app is your ticket to board. Manage or modify your booking on the move. Cancelations are free up to 30 minutes before departure time.
Keep an eye out for exclusive deals and promotions on the app.

All the info on your fingertips: Everything you need to know about your trip is accessible on the app. The live tracking feature keeps you updated on the exact location of your ride, putting your mind at ease. In the unfortunate event of a delay, or any changes to the stop location, you’ll be notified via text messages and notifications.

Affordable rides + big savings: We offer comfortable rides at low prices. Plus, you can also save $15 on every ride you book using the SuperSaver Pass. Now that’s something you won’t get with Greyhound, Flixbus, Megabus, Peter Pan or Wanderu.

On-board amenities: Every bus comes equipped with reclining seats, free wifi, ergonomic charging ports, free bottle of water and a restroom. All of that makes for a relaxing ride to your destination, so you arrive fresh and ready to roll.

It’s the greenest way to travel: A bus keeps 30 cars off the road. Which means less emissions, and cleaner air for all of us. When you ride with OurBus you make a choice for the future, a greener one. America’s most loved bus service. With more than 8,000 five-star reviews on Google and TrustPilot we are feeling all the love and are grateful for it.

Pick your destination: OurBus connects you to your favorite destinations in North America along 350+ routes and over 100 bus stops, including:

Albany, NY , Allentown, PA , Ann Arbor, MI , Annapolis, MD , Austin, TX , Baltimore, MD , White Marsh, MD , Bensalem, PA , Bethesda, MD , Bethlehem, PA , Binghamton, NY , Blacksburg, VA , Bloomington, IN , Bloomsburg, PA , Boston, MA , Brockport, NY , Brooklyn, NY , Buffalo, NY , Calverton, NY , Camden, NJ , Charlottesville, VA , Chicago, IL , Cincinnati, OH , Clifton, NJ , College Station, TX , Columbia, MD , Cortland, NY , Dallas, TX , Detroit, MI , Douglassville, PA , Durham, NC , Ellicott City, MD , Fort Lauderdale, FL , Fort Myers, FL , Fort Washington, PA , Fredericksburg, VA , Geneseo, NY , Geneva, NY / Waterloo, NY , Hamilton, NJ , Harrisburg, PA , Harrisonburg, VA , Hellertown, PA , Houston, TX , Hyannis, MA , Indianapolis, IN , Irving, TX , Islandia, NY , Ithaca, NY , JFK Airport, NY , Kendall Park, NJ , King of Prussia, PA , Kutztown, PA , La Crosse, WI , Lafayette, IN , Lake Delton, WI , Lancaster, PA , Lexington, KY , Los Angeles, CA , Louisville, KY , Lowell, MA , Madison, WI , Malvern, PA , Manhasset, NY , Medford, NY , Melville, NY , Methuen, MA / Lawrence, MA , Miami, FL , Milwaukee, WI , Minneapolis, MN , New Brunswick, NJ , NYC, NY , Newark, DE , Newark, NJ , Niagara Falls, NY , Norfolk, VA , Northampton, MA , Oakland, CA , Ocean City, MD , Oneonta, NY , Orlando, FL , Oswego, NY , Paramus, NJ , Philadelphia, PA , Pittsburgh, PA , Princeton, NJ , Providence, RI , Quakertown, PA , Queens, NY , Raleigh, NC , Reading, PA , Richmond, VA , Rochester, MN , Rochester, NY , Rockville, MD , San Francisco, CA , San Jose, CA , Sarasota, FL, Springfield, VA , Stamford, CT , State College, PA , Staten Island, NY , Stony Brook, NY , Syracuse, NY

21 thg 6, 2024

Phiên bản 1.11.20240620

-Minor bug fix

4,7/5

2,5 N đánh giá

Good Drivers

I highly recommend our bus company for maintaining exceptionally clean buses, employing courteous drivers who prioritize safety. The overall travel experience has been commendable. My only suggestion for improvement would be to provide charging outlets for passengers' cellphones on the buses. Overall, a great service that I appreciate.

Zero Stars.

Where should I start. Used our bus a few times on the Ithaca route to NYC with no incident. I thought this was a great operation. Until my son at University at Buffalo tried using our bus. First issue: traveling to NYC on a 9 hour ride on a bus with a broken bathroom. Drives stops in Ovid NY in the middle of nowhere and there’s a long line for the bathroom because everyone had to go. The driver left my son at the rest stop! You have no ideas the stress and expense it took to fix this issue, all his possessions were on the bus and no Ubers in a rural area. After several requests, we were never compensated for our trouble. Second issue: bus heading back to Buffalo breaks down 20 minutes from the University. It took my son 3 hours T just to go that 20 minute distance. Again, no refund or discount or a care in the world. Third issue: today I thought there’s no way there could be another problem. The bad luck must be over. Bus is now broken down again. Supposed to leave Buffalo at 11:30. Still there and it’s 1:15. And of course, no compensation for the inconvenience . The live chat people are always polite but it doesn’t change the bad business.

Late Buses and Terrible Customer Service

Summary:
Do not use OurBus. They are prone to be late. Horrible customer service.

Story:
I got a round trip ticket to NY.

First leg of the trip was rescheduled to a day earlier which messes up the trip plans. On the day of the trip, the bus was delayed twice which ended being over 2 hours late. When the bus arrived, the driver would only take us halfway to the destination and we would have to book a Megabus to NY.

Second leg of the trip was also rescheduled to a day earlier.

Terrible customer service! - Reached out to them via email hoping to get a refund or some kind of compensation. They always respond back saying they need 24-48 hours to look into the issue and never respond back. When they finally responded back after multiple reach outs and 3 weeks later, they offered $20 vouchers. I have already spent $120+ on OurBus and $30 on Megabus too.

Being late and having to reschedule can be excusable since things happen. But the customer service is inexcusable. If the service was terrible or nonexistent, the customer should be compensated fairly. That was not the case.

Nhà phát triển, OurBus, đã cho biết rằng phương thức đảm bảo quyền riêng tư của ứng dụng có thể bao gồm việc xử lý dữ liệu như được mô tả ở bên dưới. Để biết thêm thông tin, hãy xem chính sách quyền riêng tư của nhà phát triển.